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March 2022 by Mina Justine
Came to this pharmacy to help my mother pick up her medicine. Her doctor approved filling her medication a few days early. When we called over the phone, the pharmacist, Toby Tyler, was RUDE. He told my mother that even though there was a note on the refill AND even though he verified the ok with my mother's doctor office he wasn't given a "good enough" reason as to why it needed to be filled early and he refused. I accompanied my mother in store for an explaination because a reason is not needed. That is doctor/patient confidential information and protected under HIPPA. Also, after reasearching, none of the requirements for a leagal decline were met for this refusal. Filling early, per her doctor's ok, would not interfere with other medications she is taking, it's not above the recommended dosage and it would not cause her harm (allergic, etc). After clearing that with the pharmacy tech, Gayle Morgan (also RUDE), it because that he didn't want to risk his license in filling it. I asked for Toby's name and license number to file a complaint with the ADA. Both, Gayle and Toby, refused to provide that information stating I could look it up on the website. After pulling out my phone to record him refusing to give me the information he finally offered it up. It should not have to take recording to display on social media in order to get information that is requested. Trying to defer a complaint or review by having patients look up information that can easily be provided to them is disgusting. We WILL be filling a complaint, and not only against the pharmacist. Spare yourself the annoyance of interacting with individuals on a power trip and clearly NOT in the business of helping those in need of medication. DISGUSTING individuals. How do you refuse a doctor's ok even though it doesn't correspond with any of the LEGAL reasons to deny, try to violate HIPPA laws AND suggest the doctor change how he writes his prescriptions this one time (WHICH WOULD BE FRAUD). Kroger, how do you have these people working for you and providing this horrible service?!
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January 2022 by Nicholas ZB
I work at kroger and it's very fun
We have great workers and a great selection.
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December 2021 by Cayson M.
This Kroger location has a terrible selection of organic produce and what they do have is often rotten or almost too old to eat. They don't have as much other organic food as other Krogers either. Even their non organic food is often expired. One time I bought some organic grassfed milk there and it wasn't expired, but I got home and tried it and it was sour as if it had been left out of the fridge for an extended time. Half the time, I drive another 5 minutes to go to the other Kroger further west on 380 which never has any of these issues.
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June 2021 by Amy S.
This is the closest & most convenient grocery store to us so we go there often. Honestly, the produce is 6 in one... meat selection fair... & for some odd reason they've been out of rubbing alcohol for months. However, the staff is wonderful! Always asking if they can help & how everything is going. Pharmacists are very friendly & helpful too. This is actually our new pharmacy not just out of convenience either. Negatives: 1) There is ALWAYS a lot of garbage in the parking lot. Sometimes you have to dodge pieces getting out of the car. 2) I don't want to be accosted by the banking staff to change banks. I just came in for flu medicine - not a lecture about banking. 3) For the love of god, if you're going to sell plants you need to water them! The huge display of dead (I mean actually yellow) herbs & flowers was just sad & let's face it, not inviting.
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May 2021 by OG Catt Loc
A good place to get your queen some flowers from
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April 2021 by Elizabeth M.
McKinney Kroger (Redbud) is not a friendly place!! This location is closest to my home but definitive I'm not coming back. Pharmacy and Deli are the worst! few years ago the pharmacy was great, but with the new manager the service is poor and the people working at the pharmacy are rude.
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March 2021 by EDWARD Carr
A good place to get your queen some flowers from
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February 2021 by Jennifer R.
I shop here about once a week. The staff is kind and caring. My absolute fave cashier is Ms. Shari! Always a smile on her face when I come to her line. This is an older store, but I like how everything is situated and they keep it clean. Have I mentioned how much I love Ms. Shari? :-)
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January 2021 by Jed A.
If zero was possible I'd give them one , I highly recommend this place to anyone who likes to stand in line at self checkout while five women stand around not working talking about how much they hate white people , wonderful experience for my children
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December 2020 by Angie Zieglowsky Van Leeuwen
At the checkout this evening with my groceries, I guess two customers before my turn to check out (social distancing couldn’t hear) gave your employee Ethan a difficult time. I don’t know what was said but I know it affected your employee, to the point he needed to break. What I saw after whatever was said to this young man was miraculous. Two other employees (one a cashier) came right to him and told him he was doing an excellent job, looked in his eyes, and told him that h
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October 2020 by Jennifer Matthew
I was turned away from pickup today because my order "was stuck in the bakery" ? what?! Did they call me to let me know when I checked in... nope. I have gotten rotten veggies and fruits, out dated items, damaged items, roughly handled items (open packaging), and now turned away completely with no phone call. I really wish Kroger at Windsong TX would get their stuff together and take care of their customers. we will be switching to Market Street after this problem today. 11am pick up there was no cars there when I went to pick up... annoying.
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May 2020 by Dustin Metz
Thank you so much for making my wife’s Valentine’s Day so wonderful. My wife loves flowers and the only place I go is Kroger’s. Call me biased because I’m from Ohio where they were founded but I’ve lived in Texas my whole life. Their flowers are stunning and don’t wilt nearly as fast as other supermarket flowers. Plus they made my little sisters sweet 16 amazing. Thanks y’all for y’alls hard work!
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December 2019 by Pat Heatter
Purchased several gift cards before Christmas for gifts. When the people we gave it to said they were not usable. Someone already activated it from several states away.
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September 2019 by Thomas Underwood
Anti 2A stance has lost my family as customers.
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August 2019 by Sarah L.
I am happy w this store, friendly staff, I've not had issues w bad food; like that they have reasonable organic produce. Love that they have rotisserie chicken right in front, so on a rush, I can grab & go. It is an old store, but who cares, I know I'm not stepping into Nieman Marcus.