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March 2024 by Exquisite Landscape & Demolition
Terrible service. And rude office staff at the Custer frisco location. Will not recommend this bank as the mobile banking is very faulty.Someone needs to take leadership
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January 2024 by Michael Cate
They can’t even answer the phone. ?♂️?♂️
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April 2022 by Amy Scott
This is the most unprofessional bank. It is unbelievable. Phone number listed on website is incorrect for this branch. It is not an answered line. Officer does not call back when you attempt main corporate line. If you don’t use your account they freeze your account as inactive and you have to go to a physical branch. My two local branches closed. I am only with this bank because my prior bank was bought out. It was a mistake to not close account immediately.
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February 2022 by D Wade
Was good before Simmons took over...... it has went down hill..... First, they created an online account with my approval..... likely a felony but I imagine some managers were pushed to get signups..... sad..... second... I have a savings account with the bank and had no fees prior..... ever since Simmons took over, there's a fee here, a fee there fees for everything. This place has went from the good neighborhood bank to an absolute JOKE....... They will fail.... and I will take my money elsewhere to assist with that...
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September 2020 by Callie Carlson
i hate this bank so much. i always have problems with my card and account and they never answer your calls. zero stars for this bank as a whole not just this location.
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April 2020 by Juan Ramirez
Great location
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April 2020 by Bob B.
I am trying to deposit money for a friend,I do not use this bank but the website said open daily 7-7....It is not!!!How hard is it to list hours on a website correctly?
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March 2020 by Missy DFW Operations
Terrible customer service since the change to Simmons. You have to go in circles to reach someone and then hold for a long time, depending on time of day (never a hold for Landmark). The rep was not happy to be there, sometimes no response. This isn't what we signed up for. We're looking for another bank today.
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February 2020 by Theresa Parkinson
DO NOT JOIN THIS BANK!!! Since Simmons took over I have already had multiple issues. Landmark was more of a family bank with personal touch. Simmons is just another non caring bank like chase or Bank of America!!!! Don’t do it ! They will screw your with fees etc. I was with landmark for years and I will be changing banks now!
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February 2020 by Michael D.
Horrible bank, had nearly a million in deposits with them and with no notification, rates dropped well over half when acquired by Simmons Bank. Showing up there they were rude and made me wait forever to cash money out. Avoid this bank at all costs!! There are many banks in Texas that want your business more than these people.
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April 2019 by Canon Alsup
I moved from Missouri a few months ago and was happy to learn my hometown bank was here too! The ATM is easily accessible, and the bank is pretty good too.
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July 2018 by Terry Thomas
Thanks Landmark for the Peace of Mind. When you earn you living as I do it feels great to be moving my earnings through an institution who cares for everyone the same. Jarred Griffin is your guy at Landmark. As an owner of Small business I can say that any saved time is saved value in life. Thank God for honesty and hard work y'all provide.
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July 2018 by Casey Graham
I have two accounts there. I love it! The most non “corporate†bank that I have ever dealt with!
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April 2018 by Cat M.
Great people to work with! I highly recommend this bank. I don't have an account with them and they treated me great. Great home remodeling rates!!
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April 2018 by David Kirkland
Turn your commercial volume down
