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March 2024 by Atticus Galt
Prosperity is the worst bank I have ever dealt with. Business account gets frozen by fraud detection constantly. I have had the account frozen for a 7 dollar charge before. They do not care if its an inconvenience. Have started moving my accounts. DO NOT DO BUSINESS WITH THIS BANK. Imagine a business account might travel? Tough Luck. If the weekend is coming you better have another card or cash in you pocket.
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February 2024 by Benjamin McCord
My review is not for this location, it is for the bank itself.. their fraud detection makes it impossible to use your card for normal transactions online.. like as an example I just tried to order food with chewy and they detected it as fraud.. I got a text asking if I was the one who made this purchase, confirmed, and tried again.. same result (no text message this time). I asked customer support about this for another purchase and the rep recommended I get a prepaid visa card.. because apparently there is nothing they can do about this
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July 2023 by sameer Noorani
Can’t even put the envelope in depository box . The hole was so small . Waste of time
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February 2022 by Kelly Finn
So many rules about when and how much money we could get out... our money... switching banks! Only drive thru open on weekend. To cheap to pay staff obviously which limits customers ability to access their funds on weekends. Horrible service, shame on prosperity
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November 2021 by Emran Ra
This location is the lowest location of Customer Service Among all other branches. I have been banking at this location for years but once this new team and management are in. I do not recommend this location to be where you take your business.
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November 2021 by Emran Rababah
Poor Customer service from the manager and the employees.
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August 2021 by Coby Gamble
I have had an account with this company since having a "Rex Kids Club" account with Community Credit Union. The company has slowly gotten worse every time it got bought out/ changed names and prosperity is the one to finally get me to change banks.
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July 2021 by Kelly C.
Always great customer service. Friendly. Always allow us help us to get in & out of drive thru quickly.
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June 2021 by Coby Gamble (Dalkonzar)
I have had an account with this company since having a "Rex Kids Club" account with Community Credit Union. The company has slowly gotten worse every time it got bought out/ changed names and prosperity is the one to finally get me to change banks.
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April 2021 by Danya Barber
Amanda is amazing! The other tellers needs customer service classes!
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January 2021 by Emanuel C.
The older lady working this evening was beyond rude. I would not recommend going here I'm very disappointed in the way they treat there customers.
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January 2021 by Timco TMCD4
Horrible bank do not recommend using them they have gone downhill since the merger I will be looking at other banks to move my accounts
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September 2020 by Amir Patel
Have been banking here for years and I love the great customer service they provide!
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January 2020 by Tim TMCD4
They helped my daughter set up her first checking account. Good experience for both of us.
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October 2018 by Jeffrey Jones
I would just like to say I was in this Bank last Saturday and Taylor Hutchinson could not have been a more helpful professional she is an asset to your company and I will never forget the attention she gave me while I was in there getting some stuff notarized thank you so much for your help Taylor you are a true professional
