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September 2025 by MUHAMMAD KHAMRAEV
Andre was great in helping me with my last minute move! His knowledge and patience helped make this stressful time more than a simple and easy process than I could have ever asked for. If you are looking for a new home in this area, look no further than Luxia Craig Ranch and ask for Andre, if possible!
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September 2025 by Natalia Johnson
I want to give a shout out to the entire team at Luxia Craig Ranch!
Thank you for a wonderful experience from my move in to my living experience here. I feel so at home and it wouldn’t have been possible without all of you.
Keep up the great work!!
FYI- you can’t please everyone! Keep your heads held high! 😊
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August 2025 by Kody Mass
Of all of the places I have lived at, this is by far the worst experience and it isnt even close. From sewage coming up through my showers to near monthly fire alarms at any time of the day or night (usually like 2-4 am but maybe those just stick out more) it was awful. At the end i had to fight them for 3 months to get my deposit. Which they finally agreed, now 8 months later they sent me to collections for an apartment i never lived in. I am currently dealing with that and beyond frustrated. I have all of the email proof necessary to back my claims but they probably wont respond to the rebuttal until it has impacted my credit. Do not live here.
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August 2025 by Taylor Mason
DO NOT LIVE HERE! My unit smells of cigarette and marijuana smoke since I first toured in May and moved in in June. Maintenance and management have not fully resolved it and have ignored my several requests to address the issue. I think the residents around here smoke and there is nothing done about it. They also have tons of bugs and pest control has never come. They switched management in July and there is never a manager in the office. The area is generally unkept, they are a mess with incorrect charges on accounts and the communication is awful. Oh and the cabinets are all warped. Tons of empty promises. Very disappointing. You can tell the staff is miserable too. I am 9 months pregnant and going to have to move or break my lease because of the miserable experience and how unsafe it is to live here. If you’re a pothead, might as well move in because you’ll get away with smoking in your apartment.
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August 2025 by Bailey \u0026 Nathan Rodriguez
Jamal has been extremely helpful throughout our experience. We’ve had so many questions along the way and he’s been able to answer and with kindness which is hard to find. So thank you for all that you have done for us so far!
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August 2025 by Zelio Silveira
Get together at the pool and relax is awesome here at Luxia II
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August 2025 by Pavitra Sattanapalle
The walk through process was great. Andre was amazing at it. He was helpful and informative
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August 2025 by Cristian Suarez
Extremely happy that Virginia is back. She is helpful and caring. I recommend Luxia Craig Ranch to everyone.
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August 2025 by Michael Yates
Why do you have a phone number if no one EVER answers the phone? I need a simple question about rent check answered and cannot get anyone to answer. I have called all different times of the day but never once got an answer. What is the problem?
So your “response” (fake automated one)is to give you a call? Hahahah Tried again, surprise no answer .
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August 2025 by Deepa Moorthy
Jamal did a fantastic job. He is more informative all the process he explained well. He is collaborating the community well manner.
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August 2025 by Indy Giovanni
TERRIBLE AND DISORGANIZED MANAGEMENT
New management came in a couple of months ago and suspended online payment options for rent. The only forms of payment they accept now are cash, checks or certified funds. They sent papers to my mailbox stating I was being sued for lack of rent payment. THEY’VE LOST MULTIPLE RENT PAYMENTS. They can’t find it and are now telling me I have no proof of payment and are proceeding to evict me for it.
I received no prior communication from them stating they did not receive a payment, no notes or slips on my door, nothing. Just papers in my mailbox stating they are suing me for multiple months of no payment.
THIS IS RIDICULOUS!! I work hard everyday to get the bills paid just for this management crew to lose my payments and blame me for it. This place is going to destroy my credit, my renters history, and cause me to become homeless because I will no longer be to get accepted into any other apartment due to this. Thank you Luxia Craig Ranch for ruining my life
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August 2025 by Jordan Bolden
THEY LOST 2 MONTHS OF RENT PAYMENTS!!!! AND TRYING TO SUE AND EVICT US FOR THEIR MISTAKES!!!!!
Ever since this new management came in and took away the option of online rent payments things have been terrible. They randomly took away the online pay option and left a sheet of paper at our doors stating the only acceptable payment options are cash, checks, or certified funds.
My roommate sent over the rent in the form of money orders for months may, June, and July. They misplaced our payments, saying they never received them and now are attempting to sue and evicted us for it.
We have been staying here since October ‘24 made all of our rent payments on time, even complied with their poorly communicated change of payment methods and because they’re so unorganized due to their poor decisions and poor handling of payment, we are getting the ultimate punishment for it.
Communication is terrible anytime we try to talk to anybody in the office about the situation they tell us we need to wait for the manager to get in but apparently they themselves dont even Know when this so called manager will be in. I loved this place until now
DO NOT RENT FROM HERE!!!!!
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August 2025 by Whitney Armstrong
Jamal is the best! Super helpful and knowledgeable of the property. If you’re looking for a place to live make sure you work with him! Amenities are great and super high ceilings, worth checking out!
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August 2025 by Ready to Move
I cannot sleep with a large dog running around, upstairs. It’s now quiet hours and it’s going non stop !!!! Also, they were pretty good about taking care of maintenance requests right away, but it’s been 4 days and nothing!!!!
Upstairs neighbor is absolutely horrible. I’ve been sick the last 3 days trying to rest and get better, but I can’t because it’s so loud upstairs. Why is a larger child and a large dog jumping and running around all day ? Why are we throwing stuff on the floor ? I cannot wait to move.
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August 2025 by Hannah Faddis
Ever since they switched management I have been very satisfied. I would like to shout out Andre at the leasing office who is always more than happy to help us out!
