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March 2024 by Leyah Robinson
Slow delivery time, wouldn’t
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March 2024 by Jon Williams
The staff here are great ?
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February 2024 by 19 ME A 318
The Marcos pizza taste is crispy and awesome compared to other pizzas.
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February 2024 by Gerald J.
My daughter introduced me to Marco's a couple years ago and they took the place of everyone else. About six months ago we noticed a drastic change in taste and how they made the pizza. So I found out they were under new management or ownership. We tried a different location tonight... and guess what? Same thing! Pizza was salty and no sauce. I won't be eating Marco's again. But it was good while it lasted
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January 2024 by MN C
Pickup order in Mckinney. Pizza topped well & tasty.
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January 2024 by M S.
Pizza was topped well and very tasty. Friendly staff and it was made in timely manner.
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January 2024 by William Jones
Ordered and paid for four pizzas at 5:30 to be ready at 7, we arrived to find the pizzas not even started and had to wait 35 min for them, there was no accreditation or discount just a whatever apology,
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November 2023 by John White
I was skeptical given reviews in recent months. But, happy to report all was perfect food wise. I picked up. Never been a fan of delivery.Definitely new ownership. They’re trying hard. I wish them well!
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October 2023 by Ryan Magee
Went in to place an order for carryout and was completely ignored by the staff for 5 minutes. They saw me walk in and just stayed in the back chatting away while looking at me every now and then. Not one word was said to me the entire time so I just walked out.
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September 2023 by Samuel F.
Ordered online, walked in. And they didn't have my pizza ready. I waited 19 minutes for them to have my pizza ready to go. Unbelievable.
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September 2023 by Pam Chappelle-Lyons
This company at this location gets an F for unprofessional driver not delivering a meal without knocking on a door even after receiving a tip. In addition, when I submitted a complaint about my food being put on the ground, I was told by the manager I would receive a complimentary pizza and a drink. Later, the manager told me he could no longer due so after believing the driver lies about knocking on my door. My husband is my witness and my ring doorbell, no one knocked on the door. What happened to good leadership and professionalism. Now, I am fighting to get my tip refunded. Never again, will I support Marco's pizza at the Virginia Parkway location.
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September 2023 by Edward Ogan
I am not sure if this pizza place is under new ownership or management. But they went downhill big time. Their service and time management with orders is completely garbage and unprofessional. Never ordering from them again. As much as I enjoy Marcos pizza, I’ll be going to a competitor because of experience they provide to their clients.
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September 2023 by Nick Nicholas
I ordered a large thin crust sauces and cheese with extra cheese and after an hour are called the store to find out what's up and the guy told me my pizza was dropped off at the door and so I look out the door in my pizzas there been sitting here for about 25 minutes ago God never rained a doorbell. Then I opened up the box to find out it's not thin crust it's hand tossed. That's one big disappointment for the Thursday night football game. I'll tell you what customer service is getting harder and harder to find. Also tried to call the store back when nobody ever answered the phone.
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August 2023 by Cassandra Howard
I can see why this location has 3 stars. We ordered a large pizza half meatlovers, and half Philly cheese steak. The was not hot, and Philly cheese steak side had zero meat, glob of cheese and mushrooms. My son calls explains what happened, the manager Danny blows him off, and hangs up on him. I call back immediately and speak with Danny and ask why did he hang up on my son, he lied said he didn't, I told him he was on speaker with my son I heard the convo. He goes onto apologize and offers another pizza. I asked for store credit.... I'm not sure I'll be going back here. This location needs an overhaul
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August 2023 by Andrew Terrell
Delivery took a long time. Food was lukewarm. 1 item was wrong. Called to make it right and got nowhere. Called to get a refund and the Manger wasn't there... 1st and last time sadly....
