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August 2025 by Michael Black
Terrible customer service.
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August 2025 by Ibrahim Syed
Excellent customer service. The front desk is very friendly and helpful. They answer all my questions kindly and promptly.
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August 2025 by Rose Turner
Massage Envy is always a treat! The second you walk in, it smells amazing and is so calming, and the whole place is spotless. The front desk staff is super friendly and informative, making check-in and scheduling a breeze.
Every massage I’ve had here has been incredible. The therapists really listen and customize the session to what you need.
If I had one small complaint, it’s that the music in the rooms can be a little repetitive, obviously not a huge deal, just something I noticed.
Highly recommend this location for a relaxing experience!
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July 2025 by Robinson Samuel K
I was disappointed to learn that there’s a $10 transfer fee if you want to gift your massage to a friend—something that was never mentioned when I signed up for the year-long membership. Only later, when I questioned it, was I directed to the fine print in the membership agreement. Technically, it’s there—but let’s be honest, how many people read every line of those agreements before signing? A little transparency upfront would have gone a long way and might have changed my decision to commit for a full year.
I also found the customer service lacking. When I raised my concern, the manager, Dee, responded with a curt email referring me to the membership terms without acknowledging that this important detail was not communicated clearly. While she eventually offered to waive the fee once as a courtesy, the gesture didn’t really address the larger issue of poor communication and lack of transparency.
Overall, my experience with Dee and the company’s handling of this matter reflects poor customer service and questionable business practices. I expected better.
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June 2025 by Suresh Atluri
Great place to get a relaxing massage
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May 2025 by Terri Thomas
I had a great experience at Massage Envy! I received a gift of Massage and signed up for membership...😜 I left feeling like a new woman.
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May 2025 by Ana Domenech
We have been members for over a year. This location has had some great therapists.
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May 2025 by Michelle Y
I saw therapist Kay and wondered where she has been my whole life! She included some extra touches like light stretches and warm towels during the massages. Can’t wait to go back.
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July 2024 by Jillian Ciaramitaro
If you’re looking for firm pressure or to work on a targeted area, look no further than, Jerry. ??????
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July 2024 by Matthew gevers
If I could leave less than one star I would. This company takes advantage of people trying to get them to sign up for memberships. Unfortunately I did for a 6 months. They have continued to charge my card, after I was assured that it would not be done. Now, I am having to fill out physical paperwork to bring them in person to cancel my membership. Very unsatisfied.
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June 2024 by Darrell Lewis
Excellent service, came in for a massage last month and they were good. Are you hiring? Asking for a friend
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June 2024 by Bharat Kumar Reddy Karumuri
Therapist was good but the table and sheets were bad
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May 2024 by Brad McClellan
I came to message envy not knowing what to expect. I was having lower back, Hip & leg pain. Katie has helped me tremendously! She always asks what my concerns are and works diligently to always ensure the best results!
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May 2024 by Sarah Hurlbert
Katie is THE BEST!!!!! Seriously gives the best deep tissue massage. I always walk away zen and refreshed! She ROcks!
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May 2024 by Brooke Jones
Very friendly staff! I highly recommend Don as a massage therapist ! He is always friendly and does an exceptional job! The membership is 1000 percent worth it!!! I would also recommend asking about it and learning about all the perks that come with it!
