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March 2024 by J MD
Not sure who owns this franchise but the employees here are the worst I have ever had to order from. Infighting between employees behind the counter and pizza makers who act as though they have never made a pizza before. Sorry sorry service.
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March 2024 by s sharma
Update March 2023Not sure if it is just this location or MOD overall, but quality has gone down. Vegetable additions are disappearing.------------------Great as always.Vegetarian options: Plenty but decreasing.
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February 2024 by Shon Flowers
Just went to the store at 9:15 pm when it closes at 10:00 pm and was refused service. The worker stated that the only reason he was there was to fulfill an online order. So then my spouse proceeded to ask what if I place an order online can you then make it and he said well I would have too. Crazy but you can’t assist while we are in store. Great customer service. We have come here since it opened but with the lack of service and care we won’t be back and will make sure to let our friends know as well. That’s not how you treat you paying customers. Then to make it worse they had 2 employees sitting in booths doing nothing but laughing as we went back to our car. It took all of me to not go back in a day something. So unprofessional!!!
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February 2024 by Tamara Flowers
Website says the restaurant closes at 10pm , we came in at 9pm and they refused to take our order. I see 3 workers inside of the restaurant and they started laughing. Very disappointing!
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February 2024 by Amanda Dreiling
This place use to be absolutely great, high energy workers, buzz of all the people laughing and having a great time. The pizzas used to be dare I say it, best little gourmet pizzas around. I rated this place 5 stars then, today 1 star. Staff looked like lifeless souls being forced to be there. What little talking they did with us or the only 4 other groups was short, no feelings and on verge of rude. The place was not very clean, they were out of all soda but 2, the lemonades looked shady, 1 pizza came out doughy, all 3 pizzas were eatable just not what it used to be and the chicken wings...oh lord the chicken wings. The wings were cold, asked them to refire them. They refired them, in the same box they served them in and then left them on top the oven till we asked about them. Whom ever owns this location needs to get their head out their butt and put the work in. You had a gem, you could still have a gem. Do better.
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February 2024 by Karie P
I've raved about this place in a review in the past. Unfortunately, I had to delete my original 5 star review after what just transpired. 3 piazzas bought, all with solid black crusts. MGR. first was denying we were there and then in a condescending tone asked why if my husband picked it up at 4:00, why I'm calling now at 9:00. Well, it happened that I just got home from work!!! My daughter scraped off the toppings. My husband threw out most of his, but I was not about to eat that piece of charcoal. She told us to bring my pizza in and RUDELY just hung up on me??? Shame on that woman I spoke with. Not even an apology for the inconvenience of having to drive back. They really should've replaced all 3 if they were a reputable business, but I guess they'd like pics of black pizza crust on their website instead???My husband just returned with my new piazza. Turns out that the woman I spoke with was the one who made our black pizzas. She stared at them in disbelief because she knew she had made them and still didn't apologize. There is human error, and there is just unprofessionalism.
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February 2024 by Jen Marr
This is second time in three months that we have tried to order from this location with the order taking over an hour and a half to be cooked. First time was through the app as a pick up order and today through the app as a delivery order. This location should turn off the app ordering system.They cannot handle it. People can walk in and order on the line and get their orders cooked right away yet app orders get jammed with improper management of the service. We literally stood there and waited, in person, for our pick up and then today three different DoorDash drivers stood there and waited. Drivers should not have to wait over an hour for a delivery order to be cooked.
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January 2024 by Colin
In the past 4-6 months, they have messed up our orders almost every single time. Whether it be burnt into a near inedible brick, 70% surface area being blank bread, or putting the wrong ingredients, this location is consistently disappointing.
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January 2024 by Mannie Jefferson
You have great service and a great
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January 2024 by Sabeeh Anjum
I came in last night with some friends, and was absolutely delighted with my experience. This was the best, most rich, flavorful, & well made MOD pizza I have ever had. For management, please make special appreciation of the following 5 awesome gentlemen who made our experience awesome:- Elisha- Bryan- Carson- Aaron- Ryanall working the January 2, 2024 evening shift.
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December 2023 by Michael
Used to eat here about 3/4 times a month a few years ago. After a few bad experiences, we stopped going. Tried it again recently and was really disappointed. The cheese is cheap, oily, and zero flavo.. Crust has no flavor. Disappointed at how the quality has gotten so bad.
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December 2023 by Mark Slater
This place used to be good but the staff training is terrible, they don’t cook the crust, they are often out of ingredients, they are skimping on ingredients. A truly disappointing experience! I won’t be returning.
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December 2023 by Chosen By God
Placed an online order for several pizzas. One of the pizzas had to be remand. The guys working were very helpful, patient and kind.
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December 2023 by Vineet Bhardwaj
Their service keeps on getting down.. Have them another chance after 6 months but unfortunately it is still the same. Picked my online order after an hour from original pickup time. Manager said the app doesn't track the online order traffic. Saw many people waiting asking for their refunds. Not coming here again.
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November 2023 by Wendy Zerrudo
Food over the last 6-9 months has not been the same. The pizza even being made in person are always made wrong. Sloppy. We ordered a mod size Caesar salad and it was barley full. Looked like a mini size. Not going back.
