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April 2024 by Mrz Lexille
The manage Amy is not pleasant. I heard her talking about one of her employees to another employee. That's so unprotected. All of the staff c were nice, but a company is only as good as the leader. If the leader is being unprofessional at some point, it will tickle down. She has a lot of young employees who seem to work hard. Shame on her. Amy is unprofessional
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March 2024 by Glenn 911
Great location with friendly/helpful staff.
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March 2024 by Lauri
Positive experience selling and buying here. They have toys and other odds and ends, and not just clothing. We bought socks and bracelets there last time we went.
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February 2024 by Casey
This place is great! Gently used clothes from infant to children’s size 14. Mostly baby stuff, though. They also have some strollers, car seats, that sort of stuff.
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January 2024 by Lori Martinez
Their prices are great. Everyone is so nice. It’s worth selling there too.
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January 2024 by Gabriela Amelines
My husband and I had an exceptional experience at Once Upon A Child in McKinney. The staff, including the manager, were not only pleasant but also incredibly patient. We walked in with over a dozen boxes of items, which were not organized due to our recent move, and the manager handled it with utmost professionalism and patience. The store is consistently well-organized, offers great prices, and is exceptionally clean. The welcoming and helpful attitude of the staff made our visit truly enjoyable. We recommend and highly appreciate the outstanding service provided by Once Upon A Child in McKinney.
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January 2024 by Barrett McCann
first time there and i found so so many good things!! kathryn was super helpful and made me feel welcome, i was nervous going in being a first time mom.
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January 2024 by Lakshmi Ramanathan Annamalai
I spoke to an associate today , ran through the items I had before I could stop by their store. I had a stroller, bouncer , sit me up and baby gate. While on the phone they said it was ok to bring everything. So we did. And they turned down all of them. A couple I understand they said was stained , and recall. Two other items they simply said they had no space and was too large. The items that they dismissed as no space to keep could have been communicated on the phone call itself. It would have saved us a trip. Overall it was a very disappointing and frustrating experience.
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January 2024 by Trenton Larkin
Really nice Once Upon A Child. The staff was very friendly as well.
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January 2024 by Saige Elise Bowman
I cannot stress enough how amazing this place is! I will no longer pay retail for my daughters clothes again! They had so many great items and huge savings. I got halo sleep sacks for less than 5 dollars all in like new condition. One piece outfits all ten for ten dollars and you can do as many multiples of ten as you like! This is just truly amazing and so helpful.
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December 2023 by Miguel Concha
Great deals!! But they never have nice boys clothes
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December 2023 by Kaitlin Burge
Hands down the best priced clothing! Kids grow so fast and I’m able to dress all my children for a reasonable price!
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December 2023 by Annette Fog
The manager and the owner did not communicate effectively and wasted my time on bringing something back in which they did not accept. Complete waste of time and bad customer service. I never write bad reviews but very disappointed in this store.
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December 2023 by Jasmine Serrata
The service I get when I come here isn't great, but thats not really my main complaint. Not worth selling anything here in my opinion. I'm about to be a new mom and I've only used this business twice but each time they take almost nothing unless it's brand new in the box. Even then it's such a small amount of money I wouldn't say it really helps at all. I wished they printed a receipt detailing how much they are giving you per item because I'm shocked at how little I got for brand new never used items..
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October 2023 by Jody Bates
Love this place! Great quality products at a fraction of the retail price. If you have kiddos you need to check it out!!!My kids have been clothed for years at Once Upon A Child. The new owners and staff are fantastic too.I can’t say enough amazing things about this place.Check it out today!! You will love it too!!