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February 2024 by Gabby Lillianna
Decently fast and very communicative throughout the work being done. Charles and Will were very kind and helpful!!!
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January 2024 by Ryan Sorenson
Poor customer service and people skills, however very capable to perform mechanical services requested at time scheduled
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January 2024 by Shawn Day
Great service
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January 2024 by Diana Garcia
Had amazing service with great people. I was there a long time today and they did everything they can to assist. I know I’ll be back. Thank you for amazing customer service
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January 2024 by Michele Culpepper
I have been using Pep Boys for a while for small things just tires and alignment. However, over the last year every time I’ve taken my car in for a small tire repair/job or alignment when I get my vehicle back and now makes some sort of new weird noise. About a week ago, I have gotten an alignment done, and when the vehicle was returned, the steering wheel is tilted and stuck in 15° position off of center and now my anti-light is continuously on. Seems like they’re breaking other parts of my car just to stay in business. Don’t think I’ll be taking it back.
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January 2024 by Leslie Caldwell
The crew here are great Danielle the manager is great Will is a great fast and efficient master tech , Braden and Bryson are great also they all work well together and treat the customers with great respect if they ever leave or are fired I will follow anyone of them to their new shop. Danielle is 110% better than the former manager Kyle.
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January 2024 by Kim Toomer
Thank you Danielle Manager and Will technician are amazing. Danielle's professionalism is unmatched. I called for a wheel alignment she got me right in same day. Her technician found some other issues that I will return to get done. I have found a new home for my auto care needs. Thank you again Danielle ? ? ? Blessings see you soon.
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January 2024 by Jessie “Bud” Raine
Excellent service!!!
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January 2024 by Pastor Sorto
On my way out of the city and had an issue with car on the highway. I pulled over to the nearest place to help me and Pep Boys in McKinney took care of me. Thank you so much Danielle for your help!
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January 2024 by Meagan De Leon
After trying to go to a couple other spots the day before a major holiday travel weekend, I came to Pep Boys to get my break light fixed. They were so quick and helpful that I was in and out before I could settle in for the dreaded trip to the auto shop. Thanks yall!
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January 2024 by Joni michelle
Went to have a tire fixed, the employees there was totally rude, didnt even take the tire off the car and to see if it could be fixed.Sorry PepBoys, lost the business.The rudness is unnecessary.By the way, we was able to have it fixed around the corner.
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December 2023 by Ajay Vemula
Bryson did amazing job with my new tires.Quick, friendly would love to do it again.
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December 2023 by Mateo Perez
Great Experience here. Very knowledgeable staff and super accommodating.
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December 2023 by Israel Montes (CowboyDad88)
I had my tire repaired. Dropped it off and it was repaired as promised.
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November 2023 by Brittani Tilley
Very friendly service from the moment I arrived for scheduled appt. Online booking was easy & the tech completed my tire replacement & alignment timely. Will be back.