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March 2024 by Jayy
Needed assistance in looking for a storage unit in mckinney, After relocating from frisco walked into this location in robert was extremely helpful and knowledgeable about the process of getting my unit started. Such an asset to a public storage that be able to have a knowledgeable individual to be able to help a person that Has no clue on how to process moving into a store unit period if you guys are looking for amazing customer service when looking for a storage unit this is your place to look period thank you robert if you ever read this for all your assistance is that good enough.J
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March 2024 by Micah Washington
Soon as I walked in I was welcomed with a warm greeting by Robert. This experience had to be one of the best experiences I’ve had at a public storage. The service was amazing and very fast.
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March 2024 by Taylor Washington
Robert was so helpful helping me find all of my moving needs!! Definitely recommend if you’re trying to find moving supplies.
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March 2024 by LavishKay
Robert was able to help us find the best deal at different locations. He’s awesome! Thank you so much.
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March 2024 by Steven Shushi
I had issues at first, but Ebony, the property manager... and Matt, the district manager, resolved the issue. It is nice to be heard and taken care of. I would recommend this storage facility to my friends and family.
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March 2024 by Manuel Cruz
Ebony was so helpful, knowledgeable and super sweet. Definitely recommend this location for the amazing service provided by Ebony.
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December 2023 by Malcolm Kelly
Received great customer service and information from Robert today. Thanks Robert!
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December 2023 by Stephanie Elzea
Have had my storage here for a few years and Robert and Emmy were super helpful when I needed to switch to a bigger unit. Excellent customer service! They are both very friendly and helpful.
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October 2023 by Renae Robinson
Ebony was so sweet and explained everything to me! This is my first time renting a storage unit so I didn’t know ANYTHING. She was confident in all her answers and I had SO MANY questions. She answered them all! Thank you so much Ebony!
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October 2023 by Kenya Tabb
Ebony & Robert were very helpful during my visit to this location. After being overwhelmed from having to urgently start the move process, they were extremely kind to me as I explored options.Love the honesty they had (unlike typical sales people).
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October 2023 by Bree Moody
Yesterday, I called twice to be able to speak to someone regarding my rental space. Ebony (at Stacy Rd), saw my missed calls and called me back to address any concerns I had. She was so helpful and went above and beyond what I wanted to address. She made my transfer experience so effortless, even finding a new unit near the current unit as to make my moving experience easier. 10 Stars!!
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October 2023 by Clement Ferdinand
My storage experience with Ebony was very good. She went above and beyond to get me into a unit. If I could give her 10 stars I would
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October 2023 by Bree Smith
Yesterday, I called twice to be able to speak to someone regarding my rental space. Ebony (at Stacy Rd), saw my missed calls and called me back to address any concerns I had. She was so helpful and went above and beyond what I wanted to address. She made my transfer experience so effortless, even finding a new unit near the current unit as to make my moving experience easier. 10 Stars!!
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September 2023 by Robert Ekwuribe
Ebony deserves 5 stars and more. Her customer service, emphathy and professionalism is by far one of the best I have ever seen. Thank you for your assistance.
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September 2023 by Caleb Butler
Mr. Robert and Ms. Ebony were the absolute best. Professional, helpful and very engaging. Wish more people could be like this ! God bless then
