Sephora at Kohl's in McKinney is a welcoming beauty destination where individuality is celebrated. The store offers a wide selection of up to 125 brands for makeup, skincare, hair, and fragrance, including popular names like Rare Beauty, Sol De Janeiro, and Charlotte Tilbury. Customers appreciate the friendly and knowledgeable staff, who are always ready to help. Many reviews highlight the exceptional service, with staff members going above and beyond to assist shoppers, whether through product recommendations or helping with returns. While some customers faced limitations, such as the inability to use Sephora merchandise credit at this location, staff members were understanding and explained the differences clearly. The store is noted for being organized and clean, with a good stock of products. However, some customers have mentioned certain items may not be available, suggesting a call ahead for specific inquiries. Overall, visitors leave with positive experiences and a desire to return, thanks to the helpful and approachable team members who create a pleasant shopping atmosphere. Sephora at Kohl's is a great spot for beauty lovers looking for personalized service and a variety of products.
All you hear while you are in this store is “we don’t have that here, try Watters Creek”. Not the staffs fault but I would call before you come here for anything in particular.
March 2023
Thomas was so amazing and helpful! He really took the time to understand my skin and my boyfriend's skin!
September 2022
I had the best experience at this store! Thomas was extremely helpful and so kind. I could not recommend this location more!
