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March 2024 by Ashley F.
I went in at the last minute, probably 30 minutes before closing, and wanted to get a state inspection done. The gentleman at the counter (I think he was the manager) helped get me in and out. I just knew they were going to say they were too busy, but they actually were very nice about it and got me in quickly. I will definitely be going back to this location.
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March 2024 by Meredith V.
While my car's reverse gear wasn't working, these two gentleman actually helped and pushed my car backwards--while it was raining!!! That was seriously so kind and excellent customer service. Their patience and dedication was very admirable.
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March 2024 by Dylan Manning
Took my car here. Had my brakes/rotors done , sparks plugs replaced. Had to come back multiple times because the breaks were squeaking and turns out my engine was also misfiring due to a faulty spark plug they put on my car. $800 down the drain and I was told I would get a full refund from the manager since I decided to just take my car to the dealership to have it serviced. I STILL HAVE NOT RECEIVED MY REFUND!!! DO NOT BRING YOUR CAR HERE.
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March 2024 by Jayne Holley
I took my car to caliber auto care for my state inspection and I was very impressed with the service and friendliness of the staff
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March 2024 by I S
Great service. Great communication. Great handoff.
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February 2024 by Alvis L. Gross
Tavaun Davis is a great asset to Caliber Auto Care. He was able to find rebates and coupons to help offset some of the costs that were required of my '04 Escape. He always kept me updated on thhe repairs being made.All the work needed to be done was done properly and with care.Good place to come to for auto repair.
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February 2024 by Justin Grimes
You don’t need my home address to give me a state inspection on my car. Sick of companies trying to get your data.
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February 2024 by John L Crabb
Great job diagnosing my car's issues, and a very intelligent method of correcting them at minimal cost. Who could ask for more?
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February 2024 by Beautiful Gem
This place is the best! Whenever I come here, I feel welcomed and well taken care of. The staff is amazing and friendly. How they handle business with their clients is upscale and professional. I will continue to trust my vehicle with Caliber Auto and no other!
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February 2024 by Kris Vaughn
Tavaun was so helpful and calm while I got my VW oil changed and tires rotated before a road trip. We recently moved here from out of state, and I am so thankful to have found a friendly and honest place to have our cars serviced.
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February 2024 by K C.
Went in for an oil change and rotate tires. An hour and twenty minutes later they presented abill for $175. FOR A FRIKKIN OIL CHANGE!! GM dealer doesn't charge for rotating tires; Caliber does. GM dealer charges $89 for oil change. These guys are slick and pirates!
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February 2024 by LaPorsha Mays
I had a few issues with my car but the communication from TaVaun and the experience from master tech Noel made the experience great, she runs good again thanks so much guys!
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February 2024 by Chang Lee
For most people, car mechanics require a lot of trust because you, yourself, don't know about car repairs and there's no real way of telling whether they actually did what you paid them to do. My trust in this Caliber Auto Care was broken due to this following incident.My car was diagnosed with leaking oil from the engine so a valve cover gasket replacement was decided. Everything seemed fine. But the next day while driving, I heard a loud metal rolling around sound in the engine bay while making turns in the neighborhood at low speeds. When I pulled over and opened the hood, I found an unfastened 10mm bolt just sitting around the engine bay rolling around.Considering I took the car over because of an oil leak in the engine, getting my car back with an unfastened bolt carelessly rolling around the engine bay does not bring about a lot of confidence that a lot of precision or care is given here. It really made me doubt whether I wanted to even bring it back to them considering this lack luster work. Also when I took the car, I was told they were not busy so the gasket replacement would take a few hours. They had my car the entire business day just for a gasket replacement on a Hyundai which I know does not take that long to do.Imagine you had to get on a flight but heard that the plane you're about to board just had repairs done to it. As the flight takes off, you find a loose bolt rolling around the floor. Sure that bolt might not be a structural bolt or maybe it is but does that make you feel good and safe? Does that inspire confidence in the skill and craftsmanship of the repair person? I thought Caliber Auto Care would be good but I am really disappointed by this experience and wanted to share.
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February 2024 by Carl Short
It was okay for my requested repair but they searched my entire to find anything wrong they could to create themselves more business at my expense I don't appreciate that
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February 2024 by Michael J Norris
Really easy and great people. Appointment was on time, car was ready when promised
