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November 2023 by Gleeby S.
I took my car to CC when it was Service King back in 2021. It took them 7 weeks to get me my car back. I had an on-going issue with my front passenger window after I got it back. Back and forth for 2 years until FINALLY I was advised the part that makes the window go up and down was completely broken. More back and forth with some manager who at first said the part was not covered under the warranty. It wasn't until I told him how long I had dealt with it that he said they would fix it at no cost to me. Replaced the part and then dealt with horrible wind noise. Then they said I needed a new window. About a month later, window is in. Made an appointment to replace it. I took half a day off from work as did my daughter who was helping me. Paid for a rental car for 2 days, out of my own pocket, only to have them tell me after having my car for a day and a half, they couldn't get the tint done. Had to take a full day off from work to take it back so I could sit in the lobby until they were done. This location has trash customer service and trash communication skills. If you don't HAVE to take your car to whatever they are calling themselves...DON'T.
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November 2023 by Jsson Rodgers
This has to be the most incompetent body shop I’ve ever been to. If you want your vehicle repaired the first time or at all you may want to consider a different location. After three attempts my vehicle is still not repaired correctly. The first attempt at repairing the body damage, The paint match was not even close to being correct. This was three weeks in. To get the paint correct, it was another four days. The Blindspot monitor that was damaged in the accident was addressed to be repaired on the first visit and three visits later, it still does not work. My total time without my vehicle at this location was four weeks and it is still not repaired correctly.Service: Painting
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July 2023 by Tony Rizzo
We have taken many of cars there over the years. From sports cars to trucks and have never been disappointed.
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November 2022 by Stephanie Ferguson
Great customer service. I had an awesome rental car while they took care of my repairs.Service: Body & Trim
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August 2022 by Dylan B.
Worst mechanic shop I have had the displeasure of visiting. They will argue, they will be rude, they won't look at all to help you beyond whatever lines their pockets best. Their communication is poor/nonexistent and due to that they made a mistake that cost us well over 300 with nothing we could do about it. All could've been avoided had they told us they ordered parts that cost way more than the estimate. Edit: I forgot to mention it took them the entire month of July to get one task done properly. I will never take my card or family's cars here again.
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August 2022 by The Average Schmo Life & Fitness
The worst body shop I’ve had the displeasure of working with. It’s incredibly ironic that they are called “Service” King! That’s a joke! You call to ask why the part has not arrived, month after month, after month, and the reply is “supply chain” or we will call you back but then get no call back. They have been paid in January (yes, January), both my money and my insurance company’s money so they could care less about finishing the repair on my car or having ANY sense of urgency, or customer service. They are happy to hang their hat on “supply chain” delays but take your money upfront. BEWARE! I’m calling my insurance company to file a complaint as well. Sadly and surprisingly they are a “recommended” partner with my insurance company. My car is still not repaired. I think now it’s the paint they can’t find. If you have gotten this far- keep searching or good luck!Services: Body & Trim
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August 2022 by Tariq Mahadin
Had an accident last month and I had to drop off my vehicle at Service King this location. I started working with Melissa then Joshua. They have done a phenomenal job starting from inspection, checking the vehicle to delivery. I really appreciate Joshua constant follow up and thorough updates. Highly recommended.Services: Tires
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July 2022 by Pastor's Vernon & Neia McTear
Love the customer service from the initial call of setting up my car to go into their shop for repair to the entire process of getting my car fixed.
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January 2022 by Cal S.
Went to service king after car had a little fender bender. Date to "return" kept getting pushed back, and near the end, communication was lacking. After car was eventually returned, Manager for service king seemed only concerned that I don't give him a 10 on their survey rating and went "radio silent" when I told him alignment wasn't off about a week later.
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January 2022 by Transporter America
Melissa is Awesome! Gonna miss talking to her, great service and very helpful S.K. is lucky to have her! Roy is great, keeps you posted with updates and makes sure you don't leave unhappy Great Team! Thanks for fixing the Benzs hope I never need you guys again but if I do im coming here only. Tech did beautiful work highly recommend this place. Thanks
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November 2021 by Stephen S.
This is my second review on service King. I have now visited them 3 times and they are just incredible! the service and the work they do is amazing and timely. I could not be happier with how they fixed my truck! highly recommend them. I want to thank Roy and the entire team for making me a happy customer. Stephen
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October 2021 by Bill S
I’ve used Service King twice to repair accident-damaged vehicles I either own or have owned. They are consistently respectful, professional and timely and always work well with my auto insurance company. Their work is always high quality - I’ve never had to return my repaired vehicle to the shop for more work following a repair. I won’t take my vehicle anywhere else for body work/repairs. Service King comes with my highest recommendation.Service: Body & Trim
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September 2021 by Rob T.
Customer service was the friendliest and most thorough I've ever encountered at any auto repair shop. Work was done right and they kept me in the loop throughout the process. When a billing issue arose with a rental car company, Service King stepped in and took care of it with true professionalism. I cannot say enough about how well I was taken care of.
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September 2021 by Heather Sloan Derrick
Amazing service and so nice!! Highly recommend!!
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August 2021 by D.J. Roximillion
I had to wait almost 10 minutes for someone to come to the counter and help me. There were no other customers in the place and the person said just a minute and disappeared.
