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March 2024 by Joe Barone
If you need something for your Traxxas vehicle, no better place.
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February 2024 by Tracy Littleton
Very fast shipping thank you so much very happy customer
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February 2024 by Ryan Mortensen
The cars they make are awesome except all of the electronics SUCK. Basically every steering servo and ESC goes out on any car you buy. Their customer service is poor as well. They just tell you to mail the faulty part in and once it gets there, they just tell you the full replacement cost. I had an ESC error on a newish maxx and I sent it in and they told me the ESC and motor were BOTH bad? I send it a winch that caught fire (randomly, not even while it was in use) and they wouldn’t do anything for it. You’ll love having a traxxas but once you need help they leave you out to dry.
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February 2024 by Steven Wetzel
Fastest name in Radio Control! Best place to work and fun place to meet new people in the hobby! Traxxas #1
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February 2024 by Ben Porter
Traxxas is a great company. They have a racing pedigree, but made their mark by producing TOUGH RC vehicles that can take more abuse than seems possible. IMO they are the inventors of BASHING. We are very fortunate to have the world headquarters here in DFW. There aren't many stores like this in the world. I am a 30+ year RC veteran and their product development over that time has been impressive.
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February 2024 by Tim Payne
Today, I had the pleasure of bringing my son to the Traxxas Headquarters, a place he's dreamed of visiting for a long time. Our experience was nothing short of fantastic. From the moment we stepped in, the staff greeted us with warm smiles and an eagerness to assist. Their knowledge of Traxxas products was impressive, and they shared it in a way that was both informative and engaging, especially for my son.The atmosphere at the headquarters was vibrant and welcoming, making us feel like part of the Traxxas family. Every staff member we interacted with was not only helpful but genuinely friendly, showing a passion for their work that was truly inspiring. They took the time to answer all of our questions, guide us through their latest models, and even shared some insider tips which my son absolutely loved.What stood out the most was the staff's ability to connect with a young fan like my son. They made his day special, and watching his face light up with excitement made the trip worthwhile. It's not just a place for RC enthusiasts; it's a haven where dreams are nurtured, and the love for RC cars is shared and celebrated.In summary, our visit to Traxxas Headquarters was an unforgettable experience. It's a must-visit for anyone passionate about RC cars or looking to ignite that passion. A big thank you to the incredible staff for making our visit extraordinary!
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February 2024 by Brad Porter
Servo broke in 2 hrs on a new trx4. Asked for a replacement and they said I have to pay them for replacement and shipping and tax. It’s a broken piece of Chinese made garbage. Give me a new replacement that’s what warranty mean. Warranty doesn’t mean pay more money. Over priced junk horrible customer service. Won’t purchase any traxxas garbage again. Any local dealer would have replaced it no question. They are cutting the small businesses that sell their products right out of the equation. Great business model. Offer sales online that the dealers can’t then don’t warranty items knowing the come with junk electronics. My other truck needs a new motor replaced every 30 day. Complete junk stay away from traxxas.
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January 2024 by The Miller's
Your retail store should be WAY bigger for what it is..... and your prices are ridiculous. But the kids love it..
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January 2024 by Jerad White
The go-to place for anything Traxxas RC-related! This is the best staff and best selection in North Texas. It's a must visit if you need repairs, an upgrade, or a new toy!
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January 2024 by Andy Torres
Customer service rocks!
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October 2023 by Jon Ferguson
The Traxxas store in McKinney was awesome! Soo many cars to look at and choose from. You can test drive the 1/18 scale TRX 4M's. It was a blast! So many upgrades onsite for all the cars. Will definitely be back for more stuff. Bought a TRX 4M High Trail special edition Black Chevy, for my brother and he had one like it many moons ago.
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September 2023 by Michael S
I really like Traxxas products, and have always been a fan of what they’ve been selling for years. My only beef with them is their customer service absolutely sucks, and they don’t leave enough of a profit margin for 3rd party hobby shops. Horizon offers sales here and there to sprinkle in some incentive and excitement in getting people to buy their products, in addition to being willing to go above and beyond for customers in need via customer service. Besides Traxxas selling good cars, customer service and how they treat the hobby shops they sell to really needs to be improved.
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September 2023 by Scott Pillow
The worst customer service ever! Tyler the head of customer will let his employees cuss you out, be vulgar, and do not provide any actual customer service! Do not spend your money on these products! Absolute garbage that costs thousands! Save your money!
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August 2023 by Christopher Rivali
Good store! but be prepared to spend a lot of money $ one thing leads to another
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July 2023 by Darth Beavis
Andy, Dalton, Shawn, and Trevor are a fount of knowledge, and will help you pick out or repair your RC car or truck. See them first!
