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March 2024 by Amanda Cunningham
The employee won’t even scan prelabled packages and give a receipt. Even though the self service machine was broken. She was extremely rude and does not to be dealing with the public. Horrible!!
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February 2024 by Yuri K
attitude issues
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January 2024 by J C
I got a female employee to help me today. She explained everything so patiently and nicely. She also worked very efficiently. Thank you!
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December 2023 by Bernard Noel
Closed! No warning, population in McKinney is doubling every couple of months, and USPS decides to permanently close this post office! Unreal! USPS sucks!
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December 2023 by Bani T
I recently had an incredibly disappointing experience at this USPS location, and I feel compelled to share my concerns with the hope that improvements can be made.My encounter with the customer service at this USPS location left me thoroughly dissatisfied. The service I received was rude , and the employees seemed disinterested and unhelpful. I encountered several issues with the handling of my package and found the overall experience to be frustrating.What was most concerning, however, was the perceived racism displayed by some of the workers. It is disheartening to report that I felt discriminated against based on my race during my visit. This kind of behavior is not only unprofessional but also unacceptable, especially in a government office that should be held to the highest standards of service and fairness.It is my sincere hope that USPS management addresses these issues promptly and takes appropriate measures to improve customer service and ensure a welcoming environment for all patrons, regardless of their background. Discrimination has no place in any workplace, let alone a government office that serves the public.I hope my feedback contributes to the betterment of the service provided at this location.
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October 2023 by Hilary Romney
Customer service is slow and terrible. Employees are rude and unhelpful. Not surprising coming from a government entity and I’m sure no amount of negative reviews will change anything, but just be aware going in, it won’t be pleasant!
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October 2023 by Bryan Le
Trash location, brought a package to deliver with printed postage but needed tape to attach to the package. Waited in line and clerk told me they “don’t have free tape” I needed to purchase my own. I’ve been to many USPS without any issues with them taping the postage down. You literally had a roll of tape there on the counter. What a troll.
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October 2023 by fawn
i've had nothing but good experiences with this post office! my packages gets shipped that same night when i drop them off :)
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September 2023 by Crazy Animal Kids
There are amazing people helping! God bless the work of their lives???
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July 2023 by Wei S
Yes, this location is weird. I just want to send out a package with a pre-printed label. I already got in line and asked a person for help. However, they returned my package and asked me to use the machine. I just don't understand it since other USPS locations don't do this, based on my experience. I think people should be able to choose whether to get help from a person or use the machine based on their situations? Additionally, the people working here are absolutely very rude, especially that female employee. She talked to me as if she were a goddess!
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June 2023 by Amanda Bambico
This location is absolutely incompetent and the female staff members are rude. I have literally been trying to send a certified piece of mail that has been sent to my house for someone else now 3 times back to the sender and it has come back to MY HOUSE! On top if that it was supposed to receive a signature of the person when delivered, it wasn't because the person doesn't live here, but they stuck it in my mailbox without a signature. So I try to mail it back to the sender and the lady was rude, "Well all I can do is send it back." No, if you could have done your job properly the first time this wouldn't be an issue!
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March 2023 by Suzy Cubberley
The second I walked in, a kind gentleman said “Good morning!” Great customer service at this location!! Put a smile on my face.
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March 2023 by Chaunsa Strand
Wait for the lady with brown hair she’s great, the Caucasian guy is a little aggressive and way less helpful than she is
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February 2023 by Peggy Outly
I applied for hardship on nov 27. After waiting 2 months they say they don’t have the paperwork. Start over. Totally incompetent and they NEVER answer the phone
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February 2023 by Alilyana Howe
Don't know why everyone else says it horrible here. It was quick service and very nice people.
