-
November 2023 by Naman Latif
No respect for scheduling or time.
-
October 2023 by Ashley M.
HORRIBLE wait times. Waited for 40 mins in the drive thru line. You're ignored at this location. After waiting at the drive thru window for 25+ mins, I was finally acknowledged. Then told to come inside and wait another 30 mins. They have NOONE working the drive thru window but 15+ customers who were inside were helped and handed prescriptions. Unfortunately it was very inconvenient for me to come inside with two babies, one of which who was screaming in pain needing her prescription. This is absolutely unacceptable.
-
October 2023 by U S.
Worst store. They put me on hold for 43 minutes No one in this store is serous in helping customers.Update : Oct 13, 2023I went inside.After picking up my medicine. I decided in good faith to give feedback to the pharmacy supervisor ( Asian looking lady )a) as I gave feedback , i saw she was not listening & being defensive b) then she blur-bled. I did not get itc) she called manager of the store attempting me to leave the stored) I left the window and sent to the front of the store check out and waited for manager to come back e) manager was polite and did his best to retain me, after hearing all. I told the manager after today I shall never come to Walgreens pharmacy as CVS is 200 % better. He agreed with me about the issues with pharmacy. I showed him screen shots on my call holds for 43 min too. We shook hands and I left I would still say don't go to the pharmacy. The store side is good.This is Stacy & custer in McKinney.
-
October 2023 by Nimisha S.
8996 Stacy Rd, McKinney, TX 75070Made vaccination appointment at 9.30 am. It's 10.20 am. Nothing yet!!Whole point of making appointments is to schedule your day accordingly. If you have staff issues, don't let patients make appointments and screw up our day.
-
September 2023 by Jennifer C.
We have been coming to this Walgreens for 6 years sand the past two years have been the worst! They need help so badly. They don't have medication, they don't have enough qualified people who know what they are doing, and if you go through the drive through expect to be there one hour or more. We are finding another pharmacy.
-
September 2023 by Kari S.
I am not one to usually do these kind of reviews but this Walgreens needs it... Every time I go through the drive thru I wait 30 min or longer.. I've tried going at a few different times in the day to see if that will help but it doesn't. I am a pretty patient person but waiting 30 min or longer behind only a few cars is crazy to me. I will most likely be switching pharmacies because this has been going on for a long time.
-
September 2023 by Vinay Verma
without a doubt, the most difficult and annoying pharmacy i have ever picked up from. waited over an hour in drive thru when there were only 3 customers in front of me, and by the time i got to the window, they closed the pharmacy. ran out of my prescription and wouldn't help me find a location that had it and instead ubruptly hung up on me. absolutely dread having to pick up medicine from here.
-
June 2023 by Mekki B.
Under staffed long linesTerrible big waste of time1 hour to go through the drive through
-
May 2023 by Alex “Pengu Island” White
They are slow as hell to get you and never back from break on time. I have to try to get prescriptions multiple times because they're too backed up and I wait on average 20 minute to get something that takes another pharmacy 1 minute.
-
May 2023 by Carlana Z.
Just the worst!! I hate this pharmacy. Every experience here has been had. My dr keeps "accidentally " calling in my prescriptions here. Ughhh I moved into the area and started using this pharmacy because of the convenient location but very quickly realize they have terrible customer service. My primary use of this pharmacy has been for prescriptions so I can only speak for that. I have switched all my prescriptions to Market Street and Mckinney and the customer service. There is so much better!
-
March 2023 by taylor webb
impossible to get ahold of someone at the pharmacy. After being put on hold for 20 min the call was disconnected. i called back and this cycle repeated 4 more times times before i gave up
-
January 2023 by JaKobe
I recently had the opportunity to interact with Mary, a pharmacist at Walgreens, and I was extremely impressed with her level of knowledge and customer service. When I had questions about my medication, Mary took the time to thoroughly explain everything to me and made sure I understood how to properly take my prescriptions. She was also very friendly and approachable, making the experience much more enjoyable. I left the store feeling confident in my treatment plan and grateful for the excellent care I received from Mary. I highly recommend her as a pharmacist and will definitely seek her out for any future healthcare needs.
-
November 2022 by Amita Agarwal
This is one of the best Walgreens in the area. Mainly because of their friendly staff, cleanliness and well maintained facility. On my recent trip the associate Cristian was very helpful and went over and beyond. I was picking up passport pictures and he offered to help cut them up to get the size I needed. That really impressed me. In todays world where customer service is not very strong, Cristian's pleasant personality and helpful attitude touched me and I had to come here to tell others to definitely choose this Walgreen location and say hi to him when you are there next.
-
September 2022 by prem sagar
I can give lower if possible.Very slow and irritating service.management is very poor.the old man in register is helpful but the manager is poor in managing.I was asked to come next day to return my medicine which I bought 5mins ago.
-
September 2022 by Julia S.
A+ pharmacy service. I had an issue with my prescription being filled incorrectly (I think it was a manufacture error not human error) and they handled it right away with no hassle. Thank you for the good customer service
