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February 2024 by Amaury Rosales
The lady was nice and took care of me!
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February 2024 by Supriya Kshettri
The customer service rep was extremely rude. No wonder why the rating on this location is so bad. I definitely want to cancel my account with Wells Fargo. They definitely need some training.
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January 2024 by Grant Hawley
They are severely understaffed. Last two times I went, none of the drive through lanes were open, and this time inside, there was a long line and only one person working. Waited about 10 minutes and realized that it could be another 45 minutes till I got help, so I left.
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October 2023 by Alex Baumann
Something ALWAYS seems to be broken or difficult. Today isn't any different. After waiting 30 minutes to cash in my check, they said their systems keep shutting down...not only did they not help me but they could have told me to deposit my check through the ATM (my fault) but still...Thanks for nothing, AGAIN!
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September 2023 by Lisa Enriquez
This location sucks! I was told by a teller that they are open on Saturdays, from 9am to noon. Drove there from Farmersville to a closed bank and the ATM machine out of order.Update: Went back today (Monday) ATM still broken. Pretty sure this location will be closed down soon.
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August 2023 by Talley Donati
I needed a document noterized and after 14 different phone calls to different banks this wells fargo location actually answered the phone, had a notary and was available for me any time till 5pm. I meet with Arahi and she was so kind and helpful. 100% will be back to this location in the future. Thanks Arahi!
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August 2023 by Amanda Mack
Have been a customer since 2005 in Arizona, going to this particular branch since 2010 when we moved back. Always excellent customer service.
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July 2023 by Scott Lindsey
Be prepared to wait forever. It took over an hour to open a new joint account for one of my children on Friday. We had a scheduled appt at 10:00 and didn’t leave until well after 11:00. To compare, we drove to Navy Federal Credit Union on Stacey with no appt and were in and out in 15 minutes. Do better Wells Fargo.
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July 2023 by Edward Babino
I came in this morning when the bank opened because I needed to complete a wire transfer. Arahi attended to my needs right away and was very helpful.
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February 2023 by Wini James
Drove in from Ok to finalize a POD. Stated they could not help me because it takes about an hour and a half. Told me to come back, lol. Drove in because I was told to come to the branch office, never mentioned I needed to make an appt. Have collected on 3 other POD, takes about 30 min, walkin... walk out. Also, I did notice there was one drive thru teller and one counter teller at 3pm on a Friday. Glad I'm pulling funds to move from this b.ank
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January 2023 by Helen Garcia
Hope you don't hire a notary, get a POA, and try to help your elderly father with his accounts because this bank will do absolutely nothing to assist. In fact, despite you driving hours, they will seem to enjoy not helping you in any way.
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December 2022 by Jarrod Oconnor
Thanks wells fargo. Closes a few min early and the over night drop box is locked...
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June 2022 by Helena Rawadi
The women we spoke with was short with us before we even arrived at the counter made us wait while they were sitting talking about personal issues and then proceeded to do little to nothing to assist meUpdated review I wish there was a way to give negative stars I jumped through more hoops than a sea world dolphin before attempting to access my money in my account that I had been previously denied by the eldorado location I arrived at a new location and was told that all of the extra steps that I had taken under instruction from tellers at the eldorado branch were unnecessary my request was handled right away only utalizing paperwork I had brought during the original visit essentially letting me know a week of my time had been wasted by these people giving me false information because they simply didn't want to assist me I was already planning on closing the account due to previous issues but this just sealed the deal and ensured I will never be banking at Wells Fargo again
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January 2022 by Marissa Tweedt
Awesome bank with awesome employees never had any issues still don’t in and out every time in 30 minute even when opening my account employees are super nice and welcoming.
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September 2021 by I Ibeabuchi
Wells Fargo bank is definitely improving over the last few years, the employees and managers are polite and very helpful.
