-
March 2024 by Jordan Servin
Horrible experience from the manager. She was rude right from the start and was hurrying me up to order. I asked her a question about the rewards they have on the app and said she has nothing to do with the app. I will never eat or shop at these location again until they change the type of service they give.
-
March 2024 by Clinton Alexander
Don’t go to this location unless you like to wait 30+ minutes for your fast food. Just ordered, asked to pull around because “they just dropped fries”, then have them tell me there was a mixup with orders, ask me twice again what my order was, and gave 5 people their orders who ordered after me. No apology, offer to make it right, nothing. Just a clown show of an operation at this location.
-
March 2024 by J
Dynamic rating!
-
March 2024 by Jai B.
This is the nastiest Wendy’s we’ve ever had. The fries were disgusting ? and as much as my daughter loves burgers she took a bite out of it and was ready to vomit ? it up which she basically did by spitting it out in the box so she wouldn’t digest it. I want my money back, I called to the store from the number that’s on Google and it went to a recording. I called back again asked for a manager, he said you’re speaking with him then he says I can’t give you a refund you have to talk to my manager and I’ll give you her number. I said what’s her name he said Oneida but I repeated it back and asked how is that spelled he was like ummm I have to get it for you. I’m like you don’t know how her name is spelled…SMH So then he spells it and gives me her number but was stumbling with that. I’m like this sounds like a personal number do I just call tomorrow he says yes and I said thank you and he just hung up the phone…RUDE
-
February 2024 by Chris C.
Not that many people in the restaurant. Food was fresh and tasty. However, every table in the dining room was nasty. None of the tables had been cleaned all day. Very poor cleanliness.
-
February 2024 by Mitch Crafton
Workers are terrible! Food bad! Rude at the window!
-
February 2024 by Morgan Mathews
Foul, food was so gross. Chicken nuggets were like tiny pucks. Took 20 minutes just to give us the wrong order, then our correct order was just nasty.
-
January 2024 by Madison Pryor
The food is good most of the time but their burgers can sometimes be a little dry. They have great service for the most part & are very friendly.
-
January 2024 by Liz K.
Scammed me of my money and I never got it back... terrible customer service. I waited for an hour and they said I never ordered but my account was charged and I never got my food. Every time I came before this occurred I would wait just in the line for an hour and get greeted by a girl who barely could understand me. It's not worth the hour wait.
-
January 2024 by Rose Al jumaili
Did not wore gloves while picking up the fries. And lied by not giving back my card. Just go find a different Wendy’s this sucks.
-
January 2024 by Angela Van Leeuwen
We live around the corner and we’ve given this Wendy’s many chances. Gone to the drive thru and waited and after ordering being told they don’t have coffee, Dr Pepper, or even a frosty. After a visit in early December 2023 we haven’t come back for good. We received our confirmation why this Wendy’s is rotten. We are certain the employees are on drugs and definitely using them during work hours. The employees (as I waited behind the counter) kept dismissing themselves to go outside to a car (my daughter was in our car) and she said they went in there 3 times while I was inside waiting for our order that took an hour to receive. I was baffled they had customers in the drive through and they kept leaving to the back. I wasn't the only one waiting for our order through the drive through. They had instructed me to pull around the business to wait for our food and someone would bring it out. After 15 minutes I went inside and waited behind the counter for our order for another 45 minutes. I insisted on a refund since our order hadn't even been started or forgotten and I was told I couldn’t get a refund because the manager wasn’t there. I should’ve left! We stopped there on the way home from her Christmas concert performance at the High School because she hadn’t eaten since lunch. We would’ve been better to go home and make something ourselves in the time it took to receive her meal. Learned our lesson for good. Don’t come here. This Wendy’s is absolutely disgusting. Nothing is clean, looks run down for a new Wendy’s which shows management doesn’t take pride or ownership, and the employees from our observation are clearly using drugs or drinking alcohol while on the job. Who knows why 4 male employees (2 cooks) kept going back to a red car by the dumpster 3 times during their shift in an hours time.
-
January 2024 by Manoj Wagh
Check all items before leaving, mobile order is worst so go and order
-
January 2024 by mark osunero-lanuza
Just don't waste your time. Do not come
-
January 2024 by Jojo B
If I can give 0 stars I would- I ordered a mobile order for pickup DIRECTLY from the Wendy’s website for a simple baked potato and went to pick it up- when I arrived they said they don’t make baked potato’s and they don’t see my order on my screen at all- I told them I paid for the meal and literally see a picture of the item behind them and they kept being dismissive. The so called manager said nothing she could so I ended up have to do a chargeback with my bank- also all the employees seem to be high it smelled like weed
-
January 2024 by Rocco Bianconi
The WORST Wendy’s in North Texas!It’s sad because it’s actually conveniently located near my area.Employees just don’t G A S and Management is a Joke (if it even exists here). I’ll NEVER go here again. ?♂️
