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January 2024 by shelia Lumar
Excellent customer service at the McKinney Branch Parkway location. Keisha and Stephen are always so willing to help and keep you informed for new services and products. I love my bankers. Wood Forest is the best.
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January 2024 by Shay Smith
Cisha at the McKinney Ranch location is absolutely awesome! She was very helpful and informative. This branch has the best team I bypass another branch to go to this branch.
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January 2024 by Makenna Huggins
They were great and very efficient! Stephen was super helpful & very friendly! Made it very easy to open account.
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January 2024 by Jerry Luckett
AWESOME SERVICE!!!
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January 2024 by michelle lee
Cisha Ledet at McKinnetRanch Pkwy is so helpful and delightful
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August 2023 by Ygtbsm W.
The customer service at branches are very good for the most part but behind the scene (corporate) they are clueless and very unprofessional. Don't waste your time with this financial institution!!
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August 2022 by Charles Dike
The staff especially Stephen is always exceptional.
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December 2021 by Elaine Graves
Never a problem or complaint...until I was not allowed to make a withdrawal larger than ATM because not enough employees had come to work that day...Lake Forest/McKinney Ranch location.
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January 2021 by Katee Hernandez
This bank deserved 0 stars! Worst service possible there! My grandmother opened an account here and seriously the worst service. First they lied about ordering her checks. After she waited weeks to receive they said oh they got lost in the mail, so we had to destroy them, we just reordered them. So dumb that makes 0 sense. Next she went to get cash from the bank and they told her account was froze. There was not any reason to freeze her account. Long story short they are so unorganized stay far away from this bank. You will have nothing but problems
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December 2020 by Katee Anderson
This bank deserved 0 stars! Worst service possible there! My grandmother opened an account here and seriously the worst service. First they lied about ordering her checks. After she waited weeks to receive they said oh they got lost in the mail, so we had to destroy them, we just reordered them. So d*** that makes 0 sense. Next she went to get cash from the bank and they told her account was froze. There was not any reason to freeze her account. Long story short they are so unorganized stay far away from this bank. You will have nothing but problems
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August 2020 by Tammy Aoughsten
Thank you for being such a great bank .
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June 2020 by Victor Perry
The staff at this branch are always helpful and courteous.
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April 2019 by Claudia Garcia
I been a customer of this bank for about 3-4 years now and I can say I'm very satisfied with y'all services and staff. I'm a single mother of 5 who struggles every month to make ends meet . But thanks to the great customer service and care that I always received from the Branch in McKinney I wouldn't be able to do it . Not only are they understanding but they are compassion to my my needs and family. I don't get treated like a number but as family and which honestly is hard to say about any other banks . Terri which is the bank Manager and her staff in McKinney branch has always moved back in fort to help assist me with any issues. Please Please make sure they get appreciate it because from me and my family I have no words on how to thank them.
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November 2018 by Brandon Thomas
Great bank less fees no limit
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November 2015 by Barb Watson
they never seem to pick up the phone at any time, i mean come on