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January 2024 by Teresa Alonso
The manager is excellent.Helpful and hard worker.whenThe employees are another issue.When the manager goes on a veryWell deserved vacations, I never have a good experience.
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November 2023 by Just Me
Walgreens Stafford TX. I am LIVID. I left the hospital and came to the store at W. Airport and S. Kirkwood. Although the hospital AND I VERIFIED the drugs I needed were urgently needed, we drove all the way there (not easy in Houston area) and the girl at the window said they would not be available until the next day. I HAVE NO WAY TO GET THE 2 URGENT MEDICATIONS. What's worse is the girl made no apology and clearly could care less. I never saw such a bad attitude. She needs to be replaced. I will never be back to ANY store in the area. There are hundreds of stores here! Go anywhere else. Anywhere else!!!!
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June 2023 by Juli P.
Very aggravating. One of the employees had decided to turn everything that should be SPOKEN into ad-libbed SONG!!!! She was at the Register, Mgr was right there watching & hearing. Then the gal went to do work elsewhere, incl photo counter. Continued the damn singing. Sang in front of Boss including "I don't care if they don't like it." Then, when she finished with a photo customer, she had to sing "I can help somebody else,"I'm thinking she's on a manic swing & missed her meds this week.
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May 2023 by Keisha B.
this os the worst walgreens pharmacy from the staff to the pharmacist no one care about pt needs or time
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November 2022 by Brenda Burton
Helpful. Clean. Courteous and great values
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November 2022 by Evelin M.
Very disappointed at service provided for developing a 35mm film roll. 1- dropped roll on 9/15/22, took 3 staffs to process order but received a date of 9/30/22 for pictures to be ready for pick-up. 2-stopped by early Oct but pictures were not received by store yet. 3-stopped by on 10/21/22 and was told by staff that film roll was still in store and had not been sent off, he reassured that he will be sending off that day, he also offered a discount once pictures were ready for pickup. 4-returned to store on 11/16/22 hoping to finally receive photos but staff said photos were not ready yet. When I asked what the update was he said the system was just showing "processing." He said he would have to call Fuji for more details. 5-received a call on 11/16/22 by store staff and was informed that, roll had been returned to store around 10/21/22 by Fuji noting roll was "un-processable" but the staff that tended to me on 10/21/22 returned it to Fuji anyways. When Fuji received the roll a second time they discarded the roll. I asked why would they discard a roll if it was not processed and why not just return noting that information as clearly the first staff didn't even see that noted anywhere in the system. The staff on phone said he wasn't sure. I maintained my composure and asked what will happen to my photos on the roll that I captured?! and staff answered, I'm not sure. I asked what was the resolution at this point and he didn't know that either. If you can't process a roll, don't offer the service!
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August 2022 by Sonia A.
they always have an Attitude in the pharmacy they are slow same excuse year after year too busy not enough help also too lazy to help a customer it's the worse location it never improves been going there for years i live near but i am tired and so is my family we are going to go to CVS better it's alittle far but worth it for sure
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July 2022 by Mark C.
I recently moved from GA to TX (2 weeks ago) and needed my prescriptions filled at Walgreens. I had been using Publix prior, who were great, but my experience at this Walgreens was far opposite. It took a 4 day process of going back and forth between the pharmacist and my physician . Walgreens to finally acknowledge reception of the prescriptions, 3 days after the physician confirmed it was sent. Walgreens then filled the prescription and asked me to pay $226, never asked if I had insurance did my insurance card btw, for a medication that cost me $10max to fill at Publix through OptumRx. I was thorn informed prior authorizations don't transfer from pharmacy to pharmacy and I would need a new one completed (further delaying my refill for 2-3 days). Turns out this was all BS and prior authorizations are tracked nationally and available for review by all retail pharmacies! I finally involved an associate from UHC/Optum sho contacted the pharmacy on 3 way and, for lack of a better term, set them straight on how they should conduct business as a licensed pharmacy. I'm waiting to hear back if I will be reimbursed for the medications I filled. Not holding my breath tbh. Overall, I couldn't rate the initial experience with this pharmacy any lower. Unless this whole situation is rectified, I will never use this pharmacy again. We shall see!
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July 2022 by Google user
Called me at 1 pm to inform me Rx was ready, went by at 5:30 pm same day only to be told it would be another hour.Also even with Good Rx price is 5x cost of Kroeger or Walmart
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June 2022 by Chris Phillips
Came and was told I couldn't refill a prescription because he was by himself smh.
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May 2022 by Sara N.
I went to the store and was treated horrible by Emily. She was very disrespectful and rude and didn't even care others customers were around. She have no customers skills, even acted like she was going to come out out the counter and physically hurt me. I am sure the have all on cameras. Disappointed and disrespectful
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April 2022 by Kenn Knight
Called me at 1 pm to inform me Rx was ready, went by at 5:30 pm same day only to be told it would be another hour.Also even with Good Rx price is 5x cost of Kroeger or Walmart
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March 2022 by ilker YENi
I shop from many places, and I have the most problems at Walgreens.Why they don't see the payment.I couldn't take my online order even though I paid.
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February 2022 by Lucky M.
Customer service is ok, place looks a it dirty as webs hang on the ceiling and the carpet looks really dusty. Good thing their workers know what they're doing.
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January 2022 by mustakim maknojiya
I went Walgreens for my IBUPROFEN medicine, they give me 40min and they make me to wait for 2 hours
