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March 2024 by Sarah M.
Worst pharmacy service ever gave my mother wrong medication returned it they charged her 758 dollars would not refund it. Told me I could not file a complaint. Filed Medicare complaint pharmacy manager called next day accused me of not understanding how busy they were and "we all make mistakes" I am a nurse and they have my mother a medication she was allergic to. No refund, no apology, no acknowledgment. Pay close attention pharmacy staff not fluent in English and store filthy constantly. Corporate notified and was informed store has had "multiple issues"
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February 2024 by Geneva Vera
I walked in and was immediately followed by a female who stood next to me on my right as I looked at trial size products. She left and a minute or two later appeared on my left. I had the item I was going to and did purchase in my hand. I looked at her and she walked away. Cashier was courteous, made eye contact and wished me a good day.
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December 2023 by soo woo
This Walgreens by far is the best location ever. The service is always top tier, they make you feel like you really matter and the young lady Kayla(I think) she deserves so much recognition she is a complete doll. And today I had the pleasure of receiving exceptional service from the manager and I think his name was Andre. You guys have no idea how many times I was going through tragic events in my life and how the encounters with your staff eased my grief THANK YOU!
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October 2023 by Anyanwu Onwa
This in only in regard to the pharmacy and their complete lack of communication with patients - especially when there is a delay of any kind. I recently received an email that a medication I take is "out of stock." I call a week later, because, of course, no follow-up on their part. They tell me "it's an insurance issue; it's too soon to refill." These are two entirely different things. And honestly, they have screwed up refilling this medication so often, that sometimes I don't get it until the next month, so I miss a month entirely - which they usually somehow blame on me. I'm going to pull ALL of my prescriptions from Walgreens and find another pharmacy. I can't deal with this level of consistent incompetence any longer (this pre-dates COVID, so it's not the lack of or turnover of staff). Anything has to be better than this.
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September 2023 by Monty Baccus
They have a heckuva deal on Snickers! A nice store with all the sundries and "as seen on TV" merchandise you could need. They got a primary care clinic in there too but it was closed. The Reese's cups were on sale too!
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August 2023 by John Sengul
EDIT: I LITERALLY HAD TO RETURN BECAUSE THEY COULDNT EVEN TAKEN A PASSPORT PHOTO TO SPECIt could be an alright place but it's absolutely mismanaged to oblivion. They torture their front staff with absolutely no backup, the pharmacy is the slowest in the area, the passport photo was supposed to be 10 minutes, it's over an hour and still waiting. The management takes a punishing approach as when you ask them why the photos aren't done they actively ignore you and stop working the photo booth. Corporate truly needs to look into this location
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July 2023 by Lucy Nguyen
I have $5 coupon but somehow I can’t redeem them, so I asked the manager to help me. She pretended to be nice and help by using my Walgreen cash reward for my order and said she just gave me $5 off coupon. Basically she just took my cash credit without asking and she pretend to be so nice by saying she just gave me $5off. This is ridiculous and scamming.
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June 2023 by Juli P.
Very aggravating. One of the employees had decided to turn everything that should be SPOKEN into ad-libbed SONG!!!! She was at the Register, Mgr was right there watching & hearing. Then the gal went to do work elsewhere, incl photo counter. Continued the damn singing. Sang in front of Boss including "I don't care if they don't like it." Then, when she finished with a photo customer, she had to sing "I can help somebody else," I'm thinking she's on a manic swing & missed her meds this week.
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June 2023 by hanifimanifi (hanifimanifi)
Every single visit they say, come tomorrow. When you visit the next day, they say sorry out stock come next week on Tuesday. Gosh . Don’t do this again
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May 2023 by Esther Salas
There is never any communication with the people in this pharmacy I call no one answers. Before you can pick up meds, they put them back and don't have them. If they aren't available or covered, they don't tell you I've been waiting for days for my medication, and I'm a dialysis patient. I can't be without my meds!!! So save your time people go to your local CVS or anywhere else bit here!!! If I could give no stars I would
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December 2022 by Grandiva_005
I see why the stars are low. I visited this location twice in one day. My earlier visit was awesome. The young man took care of my digital coupon with no problem. One of the coupons didn't come off so he did the honors and gave me my discount with no problem. I came back later this evening because I saw another coupon I wanted to use. It did not come off. I showed the cashier my phone where I had it downloaded. She called the manager so we can so him and he said there was nothing he could do. But little did he know...the manager earlier corrected it for me. So he flat out lied to my face. I didn't argue and I left and went to another location where my coupon came off with no problem. They need to work on their customers service skills by fixing the problem at hand.
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November 2022 by TTing P
Today I went to this Walgreen to pick up a photo of my online order, there was no one serving us, then an old woman came, her name was BRENDA, remember the name, she was rude and horrible, when I told her I was coming to pick it up My mother and I ordered two photos on the Internet. She said that I could only take one with a bad attitude. I asked her why, but she left very angry. She threw the two photos back. And let me leave without taking it, very fierce, I was frightened by her, and asked her why she did this? She said I used a coupon, me and my family can't get two photos, but that was ordered by me and my mother with separate accounts, we are two different people, why can I order prints online, But can't pick up the goods and have to be humiliated by this old woman BRENDA? I have been to many Walgreens, and I am surprised why Walgreen recruits such employees. I can understand that the company has new regulations, but I can't understand the employees' work attitude and customer service. If BRENDA doesn't like this job, you Can go back home, don't give your guests a bad shopping experience!
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November 2022 by Evelin M.
Very disappointed at service provided for developing a 35mm film roll. 1- dropped roll on 9/15/22, took 3 staffs to process order but received a date of 9/30/22 for pictures to be ready for pick-up.2-stopped by early Oct but pictures were not received by store yet.3-stopped by on 10/21/22 and was told by staff that film roll was still in store and had not been sent off, he reassured that he will be sending off that day, he also offered a discount once pictures were ready for pickup.4-returned to store on 11/16/22 hoping to finally receive photos but staff said photos were not ready yet. When I asked what the update was he said the system was just showing "processing." He said he would have to call Fuji for more details. 5-received a call on 11/16/22 by store staff and was informed that, roll had been returned to store around 10/21/22 by Fuji noting roll was "un-processable" but the staff that tended to me on 10/21/22 returned it to Fuji anyways. When Fuji received the roll a second time they discarded the roll. I asked why would they discard a roll if it was not processed and why not just return noting that information as clearly the first staff didn't even see that noted anywhere in the system. The staff on phone said he wasn't sure. I maintained my composure and asked what will happen to my photos on the roll that I captured?! and staff answered, I'm not sure. I asked what was the resolution at this point and he didn't know that either. If you can't process a roll, don't offer the service!
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October 2022 by Shaunte Singleton
I see why the stars are low. I visited this location twice in one day. My earlier visit was awesome. The young man took care of my digital coupon with no problem. One of the coupons didn't come off so he did the honors and gave me my discount with no problem. I came back later this evening because I saw another coupon I wanted to use. It did not come off. I showed the cashier my phone where I had it downloaded. She called the manager so we can so him and he said there was nothing he could do. But little did he know...the manager earlier corrected it for me. So he flat out lied to my face. I didn't argue and I left and went to another location where my coupon came off with no problem. They need to work on their customers service skills by fixing the problem at hand.
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September 2022 by Donna
Pharmacists & staff are awesome. Very helpful and friendly. Shopping for misc items a bit pricey but always get the best deal on my prescriptions!