-
October 2023 by Bernadette V.
If I could give less than 1 star for this pharmacy, I would. The customer service from a couple of the women who work in the pharmacy is horrendous . They should not be dealing with customers at all. I had no idea that they close for lunch. I've never heard of a pharmacy closing for lunch, but whatever. I was there 2 minutes after closing. When I asked if they could just help me, all I needed was to pick up, the woman shouted at me, "I'm sorry, we're closed." You're probably reading this thinking, "well she said 'sorry'". Well I'll tell you that there was much more annoyance in her tone than there was sincerity. When I asked, where the sign is that they're closed for lunch (if I had seen a sign when I walked up, I would have just walked away, albeit still irritated but I would have just walked away) she again shouted and pointed, "It's right there!" I told her that there is no such sign. She walked out of the pharmacy, looked over to see where the sign should have been and saw that there was no sign and walked back into to pharmacy without a single word to me. Nothing. Not an apology, nothing. RUDE, RUDE WOMAN.
-
October 2023 by Neil Schultz
If you enjoy the following:- repeatedly being hung up on,- ignored,- treated as though you are back in 1st grade,- speaking with someone whose foreign accent is so thick you have to ask them to repeat themselves,- never get a clear answer,- out of stock medicines,- make you call your doctor to switch a prescription because the pharmacy is too busy to make an effective phone call,- enjoy deadlines changing without notice,- enjoy extra trips to the pharmacy after being told a medicine is in stock, available AND ready for pickup by a certain time but when you arrive, there’s no record in their system this conversation was held…then THIS IS YOUR PHARMACY!Basic customer service (aka Communication) goes a long way toward a 3-star. When that gets fixed, then I will happily change this review to that. Until then, Im sorry, but a wholehearted ONE.Walmart employees have better people skills than your pharmacy.
-
August 2023 by Jake B.
Takes at least 10 hours to fill prescription even after they said they received it. Drive thru line maybe another 45 minute wait to get it. Nobody knows what's going on there.
-
July 2023 by Caleb M.
To add to every other one star review this is the worst goddamn pharmacy I've ever used, thanks for just staring at me in the drive through and proceeding to close the store just give me my fucking pills these employees are moronic
-
July 2023 by Elizabeth Gasaway
They don't care about people here!!! They take their sweet time and will take 24 hrs to fill your medicine and then you have to try a get someone in order to pick it up
-
June 2023 by Ellie C.
first trip here after moving to this area. will definitely be looking for another location. worst drive thru ever. when I tried to call I was placed on hold forever. No one ever picked up. does anyone work here? Does the government run this store. Manager should be ashamed.
-
June 2023 by Christopher Wooten
Go to brookshires pharmacy they always do there job well and fill medication with no issues at all!! ?
-
March 2023 by saejin セジン
Wish I could rate negative stars because this pharmacy is awful. They have lied about insurance coverage to me and made me pay over $80 for a $5 prescription that I know is covered. I called my insurance and told them and they said that this location made zero attempt to contact them and yet the person at the counter told me my insurance wouldn’t cover it. They refuse to fill my prescription that was prescribed in JANUARY and I can never get a hold of them. I called several times with no answer, and when they do answer they put me on hold for 45 minutes and then hang up. Overall awful location, I have NEVER had so much trouble with a pharmacy before.
-
February 2023 by Nichole R.
Worst pharmacy!! Hour wait to talk to anyone. Days to get prescriptions filled and the pharmacist is the WORST! Rude!
-
January 2023 by Elias De Leon
Absolute waist if time. Staff was so unorganized. Waited half a day and still never got our RX. Ended up sending it to Walgreens where they went out of their way to get our meds.
-
January 2023 by Justin Hoyle
Always slow, prepare to wait in line for 30 minutes or more. When they don't have my prescription they send the order to another store in Mckinney on Eldorado and don't even notify me so it's a gamble if I can get it or have to drive 20 minutes to get it.
-
December 2022 by Cody Pasztor
Worst cvs pharmacy I've ever been to. Never have your prescriptions on time. When they run out they can't get your prescriptions delivered to this particular store but the one in Anna has no problem. Staff is rude and unattentive. I live 2 minutes away from this cvs. I gladly drive past it to go to the one in Anna that gives much better service and actually has the prescriptions on time and in stock in a timely manner. I love living in Melissa it's a shame that we are treated this way by the local cvs.
-
December 2022 by Tim C.
Slowest pharmacy drive-through in the entire state of Texas quite possibly United States and even the world
-
October 2022 by Penny P.
Won't take less than 18 hours to fill a prescription. You would think that pharmacys that are in lock stop with insurance companies to force you to their business could at least accommodate the forced by giving medications in a timely fashion.
-
September 2022 by David Sackey
Nice store that has most of what you need in a large pharmacy store. Self checkout also for speed and convenience.