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February 2024 by Arelle' W.
DO NOT USE THIS PHARMACY IF YOU CAN HELP IT!!! Both my daughter and I are dealing with the flu right now. After our primary sent my daughter's prescription, later that same day I was told her medicine was ready. I get there and I'm informed they don't have any in stock. Annoyed, but no big deal. The flu is running rampant so I get it. I'm then told I WOULD need to transfer the prescription. Again annoyed but whatever let me get my baby her medicine. I call the receiving pharmacy, they tell me they have yet to get any prescriptions for us because CVS HAS YET TO RELEASE IT!!! At this point I'm over it! I call CVS and I get the worst excuse one could fathom. I talk to the pharmacist who was extremely passive aggressive both in person and over the phone. Her ignorant tail tells me well the receiving pharmacist needs to call us. Mind you I'm given the run around for 24 hours WITH A SICK CHILD!!! Whoever they have as the pharmacist, I hope she never makes another dollar in medicine!
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December 2023 by Maddie P.
I went inside to grab a few over the counter medications and Dean was incredibly helpful. He was right to my aid and found what I needed in seconds.
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December 2023 by Andrew L.
Terrible customer service at the pharmacy. I came to p/u a prescription and was told I needed to come back at 7. So, I come back at 7 and they still had me wait for over 45 minutes. Plenty of people standing around doing nothing. Somebody's could have certainly helped me out much quicker. Go somewhere else if you value your time.
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October 2023 by Bernadette V.
If I could give less than 1 star for this pharmacy, I would. The customer service from a couple of the women who work in the pharmacy is horrendous . They should not be dealing with customers at all. I had no idea that they close for lunch. I've never heard of a pharmacy closing for lunch, but whatever. I was there 2 minutes after closing. When I asked if they could just help me, all I needed was to pick up, the woman shouted at me, "I'm sorry, we're closed." You're probably reading this thinking, "well she said 'sorry'". Well I'll tell you that there was much more annoyance in her tone than there was sincerity. When I asked, where the sign is that they're closed for lunch (if I had seen a sign when I walked up, I would have just walked away, albeit still irritated but I would have just walked away) she again shouted and pointed, "It's right there!" I told her that there is no such sign. She walked out of the pharmacy, looked over to see where the sign should have been and saw that there was no sign and walked back into to pharmacy without a single word to me. Nothing. Not an apology, nothing. RUDE, RUDE WOMAN.
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August 2023 by Jake B.
Takes at least 10 hours to fill prescription even after they said they received it. Drive thru line maybe another 45 minute wait to get it. Nobody knows what's going on there.
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July 2023 by Caleb M.
To add to every other one star review this is the worst goddamn pharmacy I've ever used, thanks for just staring at me in the drive through and proceeding to close the store just give me my fucking pills these employees are moronic
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June 2023 by Ellie C.
first trip here after moving to this area. will definitely be looking for another location. worst drive thru ever. when I tried to call I was placed on hold forever. No one ever picked up. does anyone work here? Does the government run this store. Manager should be ashamed.
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February 2023 by Nichole R.
Worst pharmacy!! Hour wait to talk to anyone. Days to get prescriptions filled and the pharmacist is the WORST! Rude!
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November 2022 by jaden cox
Cvs photo pharmacy
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November 2022 by Kimberly F.
Zero Stars. I had to click at least one to be able to post. Short handed. Cannot keep up with demand. Looses prescriptions. Will send you inside to wait when you come through the drive through and they do not have it ready. Long lines and lengthy waits just to find out they do not have your prescription. Absolutely the worse service. I am finding another pharmacy even though the location is convenient.
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October 2022 by Penny P.
Won't take less than 18 hours to fill a prescription. You would think that pharmacys that are in lock stop with insurance companies to force you to their business could at least accommodate the forced by giving medications in a timely fashion.
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October 2022 by Janette M.
You could die waiting for your meds. Even doctors in this area tell you to go elsewhere. My med was supposed to filled 10/15. Today is 10/21 and all I get when I call is a message saying it's pending. I waited on hold for 20 minutes yesterday and an hour today and they never picked up.
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September 2022 by Bev S.
This CVS's in Anna, Tx is so rude. . They hang up on you or tell you thy are way to busy to help you. Are you kidding me to busy to help a customer.! I read on Yelp that this problem Exists at most CVS is across the country I don't understand how they can just ignore the rude ill mannered customer service that happens in their pharmacy I wish someone higher up would look at this and address the issue it's not acceptable to have this
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July 2022 by Mia ..
I have had several prescriptions filled here and have had a terrible experience each time. I've now resulted to sharing those experiences. It should never take 45 minutes to answer a phone call from a patient needing assistance. The pharmacy should also not be allowed to turn away a driver that arrived 25 minutes in the drive through lane and then tell the patient as they pull up to the window 1 minute past closing time (only 1 minute!!!) that they will not be able to help as they are now closed. Can you even imagine that?? Both times this occurred for prescriptions for my child. Melissa CVS pharmacy you don't deserve the privilege to serve this community. CVS must do better and supply the pharmacy with the appropriate number of staff to accommodate the community they serve!!
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February 2022 by Vivienne E.
Adding this review just because I hate CVS as a whole so much. Can never ever leave with your prescriptions in a timely manner. No one answers the phone, the line is always 10+ minute wait. Plus this location closes from 1-2. The only possible way to make cvs more inconvenient, close in the middle of the day. I just hate cvs overall and wish I didn't have to use them but unfortunately the only pharmacy in the area