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October 2023 by Matthew
They seem incompetent or crooked. Called to obtain price on Portland Cement. They said they had 25 bags for $11.50. I said great that is a good price. He then changes the price to $13.99. I said are you sure that is the price and he said it was. He calls me back with exact details on the product TXI 94lb bag. I said I’d get some and jump in the truck and head down. When I arrive, I asked to see the product and when looking at it, it looks very old. The bags are only 92.5lb. Faded bag and a moisture line on some bags indicating it could be bad. I pressed firmly on the bag and it did give so I thought it might be okay but it did feel pretty hard. I asked him about the age and said the bags have a date of TXI 2014. He said it was about a year old and the price was $17.xx. At the new price I just walked out and said this isn’t legit and I would leave a review. When the price changes 3 times in the course of 2 hours I think crook but maybe just incompetent. Either way, I won’t be doing any business with them.
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September 2023 by Curtis W
Always 1 of the best lumber yards with usually great prices. Been a go to place for many years
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June 2023 by Jose Cerda
Waited 1 hour and 21 minutes to get loaded. Other customer came after me and he got loaded within 5 minutes and left. The guy that took my order was nice but the waiting time is not acceptable. ☹
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October 2022 by Uber JR Galaviz
They have always had what I needed in stock and have provided helpful friendly service.
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August 2021 by K Davis Moving
Very disappoint. Have given them my business for years. Manager informed me that his staff don't make mistakes. Customer go to hell.... basically. Never again
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January 2021 by Rico Visser
Guys are professional and knowledgeable. Highly recommend.
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July 2020 by Sean Conley
Since Covid sort of stopped everything in its tracks and everyone started doing home improvement, some things have become difficult to obtain. I called several box stores and lumber yards and was told “nope, won’t have any for a while.” So I decided that Melissa wasn’t really that far and called these guys.Success!!! Drive on up, pulled in and got exactly what was needed to finish a project for the wife! Now I won’t go anywhere else for lumber!
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June 2020 by george m
Wanting to shop locally I went to this store to get some lumber , paid for and selecting the wood I wanted !!! the owner comes and tells me not to select anymore, just take everything as it comes, (if you’re taking all the good ones what do I do with the rest) he said !!! So because this material was for a important project I couldn’t do that .Seeing that he was dead serious, I asked for a refund and just left to never go back there again.He has the right to do that , but I had the right to shop somewhere else.It’s up to us consumers to keep going or not to a store Like that.
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January 2020 by W BB
Hugh is great. Handled my problem in 10 minutes and made it very easy for me! Thank you McKinney Lumber!
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December 2019 by Paul Britt
Outstanding people and they have hard to find items in stock. If you are working on a historic home they have great cedar siding in 6 inch as well as 8 inch. They have 20 ft 2x6 in stock if you are replacing a rafter - All types of trim that you cannot find at big box stores. Solid blocks for pier and beam foundation repairs. The prices are fair and their team help you get loaded and on your way quickly. They also have great simpson strong tie lags for securing beams together. McKinney Lumber has been a great resource when we performed extensive repair work to our home.
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July 2019 by T.R. Allen
Called for to get a price on some wood. I was given a hard time accompanied with bitter attitude. The service was terrible. I hung up the phone without receiving a price. Said the wood would more than likely need to be milled and refused to give me a per piece price. Stated that no one would give me a per piece price without the quantity needed. I called 84 lumber and received a per piece price in 30 minutes. I routinely build my own furniture pieces. I will not be buying from these guys for supplies.
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May 2019 by eric gebo
I needed help with a small piece of composite decking and Johnny W was eager to provide me with some exceptional customer service. If ML provides that level of customer care for my little project, I can only imagine what type of service they would give to a larger more detailed endeavor. Thank you for your service.
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January 2019 by Bino Figueroa
Great customer service!
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September 2018 by Rigoberto Rodriguez
Great ppl at the front counter... came to this place twice and both time was greeted with a smile.... awesomppl. Thank you Dale and Rick for the great service....
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July 2018 by Jim Turner
Good local business