Melissa Ace Hardware is a beloved local store known for its friendly and helpful staff. Customers appreciate the welcoming atmosphere, where they feel comfortable asking questions without judgment. The store offers a wide selection of quality brand names, making it a go-to destination for hardware needs in the neighborhood. Employees like Phil, affectionately nicknamed "Melissa Santa," and Tafin are praised for their expertise and dedication to customer service. Phil is noted for his humor and ability to assist customers in finding exactly what they need, while Tafin is recognized for his professionalism and helpful suggestions. Overall, Melissa Ace Hardware is committed to being "the Helpful Place," ensuring a positive shopping experience for everyone in the community.
Dillon, Zach and a young lady helped out immediately walking in the door. Ace now I Melissa is so huge! Please shop local and not big box junk…Ace employees and ownership far exceed any big box!
August 2026
Went in for a Big Green Egg warranty replacement. Immediately received friendly help and was out the door in just a few minutes. I tried the same replacement at Scheels of 121 a few weeks prior and it took an hour and I left empty handed.
August 2026
This team knows how to give customer service. I'm grateful they are right around the corner and know exactly what I'm looking for even when I don't! Thanks Phil for helping me find the sealant I needed to fix my water barrel!
