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April 2024 by T M.
We ordered a mozzarella sticks for an appetizer, a calzone, manicotti, and shrimp Alfredo. It was all very delicious. The shrimp was big and plump and tasted clean not fishy at all. The cheesy bread was perfect. The guys working were friendly and explained what any dishes were that we asked about. Will definitely eat here again.
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April 2024 by Dima K.
Terrible food I got the lasagna and it seemed very old and the chicken Alfredo was terrible with 3 pieces of chicken. The location in Frisco were I used to order was completely different
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February 2024 by Robin Milligan
Really like the pizza. Not much service. They just bring you your pizza, and then you are on your own to get drinks and napkins and silverware.
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February 2024 by Aaron Williams
Unsanitary, incompetent, and churlish.
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February 2024 by Chad Harper
Worst delivery service ever! Don't order online or expect delivery. They charge your card instantly, but you'll never get your pizza. Called 3 times over 3 hours, always on the way, but never any pizzas. Had to go in person for a refund. Don't go here, try a different place. THE WORST!!!Update 2/14, still no refund, called the store and said they can only do refunds on the same day, now I have to go back in to the store to talk to the manager. What a nightmare. Do yourself a favor, go somewhere else. Zero stars if I could.Update 2/15 - I finally got a call today from the local manager, who was very polite and apologetic and had arranged with the owner to get me cash back for my refund. Should have happened on day one, but at least it happened. I would still not order delivery from there. Upped my service to 2 stars.
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February 2024 by Alexandra Harper
Terrible delivery service.
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February 2024 by Alberto Trujillo
Bad attention, they take extra too long
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February 2024 by Vara K.
Really impressed with the option of whole wheat crust offered; so hard to find. They were happy to make any of the specialty pizzas on whole wheat. We tried one with red sauce, "The King" and my husband thought it was the best pizza he'd had in many years! I had "Ralphie's Pizza" with Alfredo sauce and it was also excellent. The service was friendly and attentive. Only downside is it's not the easiest location to access and I was glad I used my GPS to guide me. Not their fault! Just kind of an odd corner. I would give it a try!
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February 2024 by Rich Niccolls
This is the best pizza in Melissa... hands down. I have eaten at several Palio's locations around DFW. This has a very similar feel on the inside as others, but newer.I ordered the large half BBQ chicken and half Meat. Sorry for the guy who didn't get his sauce, because what I had was very good. The BBQ sauce is sweet with a little kick. The cook time was spot on. The toppings were fresh.My wife had the gluten free crust half BBQ chicken and half Hawaiian. This is by far the best tasting pizza GF crust we have found in Melissa. Cadillac Pizza has probably the best GF crust in the area, but it's twice as much. The GF pizza picture is the one with the pineapple on it.My pictures don't do it justice. I had already eaten almost half my pizza before I remembered to take a photo. Don't waste your money on the main chain pizza joints like PJ, Dominoes, Papa Murphy, etc. This is worth it.There isn't a pizza on their menu that isn't top notch.My only gripe was the staff was less than stellar. It wasn't bad or negative... just kinda apathetic and not there to give the customer a good experience. They could have bussed a table or two, greeted the customers, been present, or even smiled.But, service aside... they made a great pizza and looking forward to eating there again... even if I have to pump some life into the staff myself. :-)Dietary restrictions: The GF crust is excellent. It isn't some pre-frozen piece of cardboard. They roll it out. Probably for those with a gluten intolerance only though. But... it's some kick butt crust.
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January 2024 by Darrell Wilkes
At this moment, I am unimpressed. I purchased a large pizza to go, all meat, two cheese and thin crust. But, it was a little over cooked and there was NO sauce! Who has pizza with mom sauce? So, it was dry and somewhat tasteless. Looking at the menu, sure enough, no sauce is part of the pizza. I didn't realize pizza could come with no sauce. Nonetheless, I want to try something else from this place so I can get them a better review.
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January 2024 by Jayalakshmi Nanda
This is the worst pizza i ever had in my life , surprise to know that pizza can be made without cheese ? and it was burnt . I spoiled my weekend by ordering here . I would not recommend this resturant , better to strave than eating here .
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January 2024 by Steven H.
I ordered food and the pasta was cold and seemed to be old. It was oily and disgusting. I took 2 bites and threw it away. I still got sick from the food. I will never order from them again.
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December 2023 by Camila Williams
Shockingly awful experience. Took my son to the bathroom and there was no toilet paper. Asked an employee for some and they said they ran out. Went to wash our hands and there was no soap. Went to dry my hands and there was no paper towels. We should've trusted our instincts and left realizing the employees couldn't possibly be washing their hands with soap before cooking but we stayed. Pizza took forever to arrive even though there were only 2 other parties in the restaurant. When it finally came, the order was all wrong. I've been to bad restaurants but this was the worst. The manager didn't even seem to care that things were in such disarray.
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December 2023 by Michelle Argueta
Really bad customer service from management. We went home tonight with the wrong order they admitted to taking. Will not order from here again.
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December 2023 by Joshua N
Worst customer service in town. I'll take taco bell customer service on Tuesday at midnight. Order a pizza for delivery in the middle of the week and it will take an hour and a half!!!!
