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October 2023 by Jorge Saldaña
Great prices and discounts, great outdoor clothing and accessories.
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December 2022 by Jorge Gonzalez
Good customer service, the low ratings is due to limited product offering.
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December 2021 by EM R.
I LOVE this Eddie Bauer store located in the Mercedes outlets. The only down side is the employees. They always seem disgruntled and not willing to go out of their way to help out shoppers. Ever since associate "Lira" left, I don't enjoy going into the store as much to shop. She was very kind every time we came in. We have been shopping here often since they opened in 2007 (I think that's accurate), and she would go out of her way to help us shop every time! It's not the same without her.*Update 12/20/21 at 11am…We shopped here for last minute Christmas gifts and the prices weren’t good at all. Shelves reflected 50% off and the price tags & they all had full prices on them. One t-shirt type shirt priced at $30? Bad quality, thin fabrics, not even nice colors. Eddie Bauer lost a 20 year customer today. The lady employee there was rude too!
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October 2020 by Julio Castaneda
Outdated clothing
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September 2020 by Sandra R. Cantu
Great customer service and AWESOME STAFF ?❤ LOVE THIS STORE & ENJOY WVWEY VISIT ❤
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September 2020 by Adriana Julie Benson
Great products. The tags are not the right price and even doing mental math with whatever 50% or 70% discount is weird. It would be better to just put the newest price. If the store wanted to show the original price for that "Ross feeling" and "Compared to original price", then leave the original price visible and place the new sticker to just cover the barcode or something.I am glad they started accepting cash since their computer system or network went down over a week ago, but manually writting down the credit card info is problematic. Someone could very well walk in with a cancelled or maxed out credit card with overdraft disabled, and essentially take the stuff for free. Corporate, help this store out.
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February 2020 by Margarita Lopez
Always have the jeans I wear
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September 2019 by Pierre Toucan
Great staff, great deals!
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September 2019 by guillermo` rodriguez
Horrible horrible expirience. The manager, yelled at my kid from across the store with scowl on her face and anger her voice to stop running. The entire store turned at looked at her and then us. I worked retail 7 years and I have never saw such an inappropriate or unprofessional reaction to a child running in a store. Even if your dead tired and the worst of parents with the worst behaved child walks in and starts running, the correct thing to do is politly ask the parents to keep the child from running; giving them of course the excuse, that it's for the child's saftey. Having studied child psychology my child's behavior was well within socially acceptable norms, hers on the other hand fell way short. Second to her reaction, what upsets me most, is she ruined my favorite store at the outlets.
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August 2019 by Adriana Lopez Orduna
Love the store, the cloths and bags they have.
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July 2019 by Victor Piñon
All staff is very servicial and helpful. Prices are great!!
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May 2019 by Juan Saenz
Good staff. Quality product
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May 2019 by Miguel Rodriguez
Nice clothes, but little selection
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May 2019 by Valeria Nazarova
Great discounts, super helpful staff
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April 2019 by Erika R.
I LOVE this Eddie Bauer store located in the Mercedes outlets. The only down side is the employees. They always seem disgruntled and not willing to go out of their way to help out shoppers. Ever since associate "Lira" left, I don't enjoy going into the store as much to shop. She was very kind every time we came in. We have been shopping here often since they opened in 2007 (I think that's accurate), and she would go out of her way to help us shop every time! It's not the same without her. ??? I love the clothing, NOT the shopping experience, unfortunately.
