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September 2023 by Hugo Lara
This Skechers location is in the Premium Outlets of Mercedes, Tx. The staff was very friendly, I was looking for children's tennis and I found a lot of variety for my children. I found a second pair promotion at 50%, I bought 4 pairs in total. The store is large and there is a lot of variety for men, women and children. Very clean place and gigantic parking lot. I loved it!
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August 2023 by Petra Munoz
Staff was very friendly and extremely helpful. Staff kept store very clean and very prompt to put any unwanted pairs of shoes back in their place. They had great deals! Will definitely be going back!
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June 2023 by N Guerra
Bad customer service. No one offered to help. No one even smiled. The attendant was eating chips at the register. So disappointed that I left without buying the shoes I liked.
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June 2023 by Philip Fleming
Great selection an employees vey helpful.
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May 2023 by Archie Wilson
No place to sit try on shoes not all sizes not impressed with staffing
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March 2023 by James Holbrook
Went to this store to buy my work shoes I needed that I had looked up online. Couldn't find the the size of shoe I needed, they had all other sizes except my size, tried to find a store floor associate to help me but couldn't find one, all associates where at the checkout stand with other customers. There were several other customers looking for associates to help them also. I stood around almost 20 minutes before I finally got some assistance and was told they didn't have any back room stock in my size and suggested that I try the store on Trenton. So I called there and asked if they had the size and style of work shoes I was looking for and the clerk said yes, so I went there.
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January 2023 by Fernando Yanez
Store does not open at 10 am! My wife was waiting outside the store for about 10 minutes and I called to confirm if and when they would be opening and no answer. If they open at 11 am then they should advertise that they open at 11 am. Very disappointing to have to go elsewhere for our children's shoe needs.
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September 2022 by Rebecca Posner
Corina provided excellent customer service by helping me navigate through the skechers app. I was having difficulty in placing order on line and I reached out to this store where I was given exceptional assistance in completing my order..NOT USER FRIENDLY!!
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July 2022 by Lisa Anderson
I love their shoes. I can't always find what I want in-store, but I can always find them online.
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July 2022 by Roger Garza
Visiting from San Antonio found some nice water shoes here had a great experience
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June 2022 by patty jimenez
The store was clean, quiet, and staff was friendly and helpful.
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May 2022 by P
Bought some comfortable shoes at Skechers at the outlet store since Nike, adidas and puma did not have any shoes in my size.
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April 2022 by Yolanda Y
Love this shoes but no help at the store
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March 2022 by Lynda Rosas
Had a very wonderful experience assistant manager was extremely nice and helpful and her associates very attentive! It was such a welcoming atmosphere after the rude and horrible experience we encountered at the Brownsville Texas location! I am very happy to report this store changed my outlook completely and will be going back the traveling is well worth it for the best costumer service thank you for being great !!!
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January 2022 by Lalo Muzingo
Not what it used to be. They didn't have my size in anything I liked. It's mostly sneakers and very few casual shoes.
