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August 2023 by rebecca garcia
Moved out during to price increase, ridiculous!!!
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August 2023 by Michael K (I.AM.KIM)
Very unprofessional to say the least. After getting out of a long shift I was simply tired from my shift. After asking simple questions he assumes that I am mad at him for an issue with my bike. I told him I had no trouble giving the information and I just wanted to ask a question, to which he says he just works for Move it self storage and starts raising his voice after I am trying to be professional towards him. I would not recommend doing business with them since something simple as just asking questions seems to be a problem with them.
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August 2023 by Karin jones10
Saul was very helpful getting us registered and helping us find a spot.
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August 2023 by Michael K
Very unprofessional to say the least. After getting out of a long shift I was simply tired from my shift. After asking simple questions he assumes that I am mad at him for an issue with my bike. I told him I had no trouble giving the information and I just wanted to ask a question, to which he says he just works for Move it self storage and starts raising his voice after I am trying to be professional towards him. I would not recommend doing business with them since something simple as just asking questions seems to be a problem with them.
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October 2022 by Eunice Gonzalez
Love your employee customer service. He was very courteous and tried his best to get us as a customer. I wld definitely recommend Move It in Mercedes to my friends.
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February 2022 by Dave Monty
Juan, thank you brother ?
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January 2022 by Sandy York
Went to the office on December 16th and reserved a storage spot for our RV beginning January 1st. Paid for it, and as a repeat customer, they had our information on file. On January 1st we attempted to take our RV to the lot but they had failed to activate our code. We called multiple times on the 1st and 2nd and no one returned our call. No way to reach anyone. We had to wait until Monday to get our RV stored, with no offer to prorate the lost days and no apology. Poor customer service.
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August 2021 by Mando Ybarra
Great service
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June 2021 by Jcast_RGV
Awesome customer service by Justin . Highly recommend Move it Storage Mercedes Tx?
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April 2021 by Dora Garcia
Justin was very helpful. He went above and beyond to get me the unit and expedite the process.
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January 2020 by Sandra Galan
Kids enjoyed taking pics with santa thank you storage Depot for having this event kids enjoyed it and as a parent enjoy seeing my kids smile and enjoy this special event thank you and blessings
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January 2020 by Priscilla Mendez
Great customer service! Love the meeting with Santa, what a great way to gain customer attraction!
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January 2020 by Carlos Godoy
Not the besr service attitude, tbey make Customers feel its all about the money, not the service. Have been called ten times to collect money, with 5 days delay time.
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January 2020 by oscar porras
Kids enjoyed the picture very friendly people.
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December 2019 by Janie Diaz Gonzalez
Always happy faces at Storage Depot.
