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September 2023 by Gia Granados (Georgia)
I went there today and it was so packed and only one worker in the front but the line was still moving fastThe workers there are very efficient
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August 2023 by Michelle Randolph
Just walked out of this post office again. They can't handle anything and there is always just one guy there. Go to weslaco, 100 times better service.
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April 2023 by hector reyes
just left this Post Office. only one cashier and the line was out the lobby. people kept leaving due to rgr long wait. he took his sweet time. he kept asking customers with pick up slips what their package looked like. umm...i guess he wanted to narrow it down to envelope, package, or box, but last time i checked not everyone knows how the sender packaged a shipment. long story short.... undermanned and no sense of urgency. it took me 43 mins , arrived at 10 am.
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April 2023 by Joenjess Colunga
Staff is not at all friendly. They pretty much act like reboots. They aren't helpful so you better know what you need because they wont make suggestions or tell you about the different services they offer.
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March 2023 by Cindy Perez
This is the worst post office I’ve ever been to. Customer service is terrible they make up their own “rules.” Post master is not helpful at all I have no idea how these people keep their jobs. The only nice person there is a lady I don’t know her name but she’s always very friendly. Everyone else is useless and rude
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May 2021 by Miklo Morales
Lady who answered the phone was very rude and so unprofessional she didnt know anything and couldnt even help me out with a simple question i had about my mail.
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March 2021 by Sylvia Ramirez
Helpful staff. I appreciate the Merecedes Post Office!
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February 2021 by Gerardo Heredia
Lost my tax documents. No one knows where the letter is even though they tried to deliver it and I wasn’t home and the person took it back to the post office with them now it’s lost.
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January 2021 by diana olvera
I applaud the post office employees , always busy and working hard for us.
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October 2020 by R G
**Issue mentioned below was solved by Joseph. What a polar opposite experience. Thank you so much! ***Had an issue which could have been easily resolved by an employeed in customer service....after reading these other 1 star reviews I'm afraid this seems to be a reoccurring thing. I hope higher management will step in to correct
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August 2020 by Mariza January
People at post office for the most part are nice but not sure whats going on with our carriers. The don't pick up packages when scheduled and there's not phone number that anyone answers. Where are you when we need you.
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June 2020 by Juan Garcia
Delievered to wrong address.
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May 2020 by Michelle Paiz
Unfortunately, I can't give zero stars. This post office is the reason post offices are being closed. Horrible cs, retaliatory staff and completely unknowledgeable of correct mail handling procedures. Your answer is dependent upon who you talk to.
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May 2020 by Ventura Cuba Flores-Dorantes Luis
They keep sending my mail to the wrong address.. i am on the "West" side not "East"!!!!??????
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November 2019 by Rose Ann Cisnero
Friendly staff
