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January 2024 by Laquisha Thompson
Real great customer service Thanks to sham she is a sweet heart.
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November 2023 by Giovanna Rodriguez
There is always something wrong with this location. Either they're closed for some unknown reason, they're systems are down, they can only take cash and it HAS to be exact cash, pumps taking over 15 minutes to pump $20 worth of gas, or the card readers aren't work at the pump but you can't go pay inside because they're closed.
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September 2023 by Timothy Posey
Went there to get a propane exchange. They had 6 tanks with the blue caps, which means they're full, and the little guy inside wouldn't do the exchange! Terrible service! Rude and obnoxious personal! Ridiculous!
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September 2023 by Orobosa Bazuaye
Kendra, Victoria and Quesha had amazing customer service. They answered all my questions I will deff be back!
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July 2023 by Moises martinez
The staff can be very unprofessional. They need better training when it comes to customer service.
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April 2023 by Jeanette Schmitthausler
Went to the 711 on clay Mathis at around 7 had wings the food was great fresh n cooked to perfection better than they have been Victoria and vanity made sure my service was great perfect smile and great attitude I will be shopping again where ever y’all got them ladies from y’all need to find more employees like them it’s always a nice smile n great customer service when them ladies are there thank you ladies for your hard work and dedication
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March 2023 by Brad Grubbs
Really friendly staff. They are very helpful in finding the exact product I needed. Coffee is always fresh and hot.
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November 2022 by Summer Hall
Amazing people working here. Vic and Cortez. Great customer service and friendly! Definitely go above and beyond.
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November 2022 by THOMAS HALL
Vic and Cortez are amazing and so kind. Such friendly and customer service is awesome. ??
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September 2022 by I Am Queen
I went to this location on September 2nd at around 9 :15 pm to load Money on my Cash App . Handed the Cashier ( who is a Black Guy with his hair standing up on top of his head) $500 to load onto my Cash App Card I was wondering why he was taking so long , He then tells me that I only gave Him $480 when I counted my money out myself. Recounted the Money and $20 was missing. Yes the old ( 20 the money game so that they can pick it up off the floor behind the counter later scheme) Yes He stole $20 .They have thieves working at this location I guess he needed more than I did SMDH.The worst 7-Eleven I have ever been to. They never have anything, Food stale and old and Never keeps up the Slurpy Machine.You would have thought that they was bringing random things off the street and hiring them.Pathetic ?
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June 2022 by Casey Withers
A literal pile of trash over the last year. They are constantly out of stock to the point I started bring my own cup. Today the employee refused to refill my cup, but they were out of cups. I left about 50$ worth of Saturday snacks on the counter because this doof couldn’t figure out that that I was willing to pay full price and they would have made extra profit not providing a cup, lid, or straw. (None of which they had). Anyhow. QT is definitely setting the bar in the area since Steve retired and this place turned into a dumpster fire.
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February 2022 by RACC J
The level of unprofessionalism, incompetence, and belligerence at this location is mind boggling. Today (as on frequent occasions), the gas pumps are unable to render receipts of purchase. I have to leave the pump to walk into the store. When I do, there are long lines and staff cursing at one another in public view. The entertainment that I just received a few seconds ago I believe highlights the case. An obvious employee (not in dress uniform) walked into the store and stated something about her being evicted. She was obviously distressed and was cursing. She asked the manager for one of those cigar type tip cigarettes and was mumbling back and forth to the entire staff. This dialogue went on for about 10 to 12 minutes.All I was asking for was a receipt for my gas purchase! The first clerk didn't even know how to print it, so she called the manager! In short, there appears to be more attention given to foolishness than there is quality customer service. When I asked the manager why the receipt mechanism at the pumps continuously have an issue, he said "man I don't know". The only reason I visit this location is because it is very close to my residence. So unfortunate! I live in a pretty decent community, but the staff at this location are incredibly subpar.
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February 2022 by Troy Dabney
I have been coming to this 7-11 since 2013. This 7-11 hasn't been the same since owner Steve retired and I guessing corporate office came in and decided to move the Manager Kim to a different location. Since they have been gone customer service is horrible employee just there to tell their friends they have a job. Some days you to go there they have gas some days and other days they don't. Same with coffee the only difference there hit and miss the coffee cream. If the big wigs in the corporate office/Owner wants this location to shut down are lose the customer to QT. They want to step in and do something
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January 2022 by xSmokeyx214
Great gas station very clean, very polite and courteous staff, best store to stop by and pump gas and buy snacks in the area.
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December 2021 by tanya schmidt
1 is a highScore I would give them a 0.The new manager is awful. The store is out of everything. Your customers could order better than her. I've been going there since it opened. Even with covid it's never been this bad. All the good people quit.
