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January 2024 by Lillie Fortenberry
Just got threat from one of the employees today. Paid for $20 of gas, she forgot to put it on the pump and actually threaten me for reminding her!!
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January 2024 by ssm64butahegao
i would rate less than a 1 star if i could, i was trying to use the restroom until an employee stopped and told me i cant use it because i was a student, i have early release so i have no reason to be in school, and she kept on harassing me saying that i was using that as an excuse, she also went ahead and harassed my friend, some staff are actually nice though.
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September 2023 by Kaletha White
HORRIBLE SERVICE!! THEY MANAGER BANNED MY KIDS BECAUSE OF AN INCIDENT THAT HAPPENED IN JUNE IM CALLING CORPORATE ON THE MANAGER
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July 2023 by Tony Brown
Very polite and well mannered new cashier's
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June 2023 by Julio Medina
Bad service, too slow, all the taquitos are always hard and burnt, and they are rude, especially the old lady.
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May 2023 by LouElla Lewis
The staff in this store are racist against the young African American students who patronize it's store. This morning I witnessed this first hand. A young man had purchased a drink and begin to walk out and the cashier immediately stopped him. She thought he had stolen the drink until the store manager who refused to give her name stated the student paid for his drink. I spoke up and told her she was wrong for making that assumption. Then a Hispanic cashier commented that all these black male students do is come in the store to shoplift. I stated I'm sure it's not just the black students who shoplift in their store. I was so upset about their actions and comments that I walked out without purchasing anything. To the Parents off students at John Horn please be aware of this happening to your kids. This happened at the 7-11 on Panthaim P. Lucas store. Shame on the staff there. Students stop spending your money there in protest against this unfair treatment. I asked for the district managers name and contact information but the store manager refused to give it to me.
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April 2023 by S R
came inside and the oldlady was rude when i asked if any decaf coffee was ready. she ignored me and kept talking to another customer. never coming back to this 7-Eleven.
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April 2023 by Ralph Zanhahm
am mad I was racially mocked because I am middle eastern manI will never come here again
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March 2023 by tracy holden (Adtract2u)
Helpful staff members, great hot food, fast service
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February 2023 by Heather New
The employees that work at this 7-Eleven are what keeps me keep coming back day after day. Someone if not all of them greet and welcome me when I come in with warmth and kindness. They go above and beyond to help with any product inventory questions concerns and or complaints. They keep the store nice and clean especially the bathroom. It's the cleanest 711 bathroom I've seen consistently clean and well kept. They see you at the register and right away they come to assist and ring you up. They all seem to have positive cohesive relationships amongst the coworkers. Pizza is made hot and fresh. Each shift including morning, evening, and night shift are such friendly, hardworking, people of solid character. Best customer service, friendliest,most efficient, helpful, and clean 711 I've been too.My go to store.
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February 2023 by Laura Stidd
Robin T., Ashley W., and the Manager Camille are fabulous workers. They always greet everyone as they walk in the door. Robin always asks how my Mom is when she doesn't come in when I stop there to get our Slurpee's. This is what customer service is and it makes me feel good when they ask about my Mom. Keep up the good work. I'll definitely keep coming back. This is the 7- eleven store number 33122 located at 2601 Faithon P Lucas in Mesquite.
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February 2023 by Steve Hank
store is always dirty and school kids crowd the place I just drive further to avoid this disaster altogether
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April 2022 by Matt pruitt
Gas is extremely high priced here while down the road it is 45 cents cheaper. Change your gas prices! You haven't budged from 419 for almost 2 weeks.
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March 2022 by Michelle Michelle
This 7-11 has gone down tremendously. For several weeks before they finally updated their coffee station, there was always empty coffee pots in the early mornings hours before 8:00am. They are always out of something. Today they didn’t have gas/sell gas. And they didn’t have any tops for the coffee cups. There is a smell in the store. The employees are not friendly or attentive to customers. I will not be patronizing this location any longer.
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December 2021 by Christopher Smith
Was told by the employee that they decide if the coffee is fresh or not, the customer has no opinion on if the coffee is old or not. I will go to 7-11 that prides in there satisfying the customer because this location is not the one.