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August 2023 by Dena Perez
I have a 7-11 within walking distance of my home, but I really prefer the 7-11 location at Oats and Northwest Hwy. When you walk into the store, you are able to see, feel, smell, taste, and even hear exactly how much work goes into this location to keep it looking so pristine.Personally, my OCD may dictate which location of a specific store I may shop, based on its organization, cleanliness, and a number of other factors I deal with pertaining to OCD. (We are ALL SPECIAL, created perfectly by God!) This store is NOT cluttered, not dusty, is very organized, doesn't smell bad inside, the counter isn't cluttered with so an overwhelming supply of last minute, impulse purchase merchandise. There was a delivery of fresh pastries/donuts and other fresh products such as fresh, cold sandwiches, fresh, cold fruit, and a few other things. I know they were cold because in searching for a tuna salad sandwich, the kind gentleman working there assisted me in finding one, handing me the fresh sandwich that had just been delivered.There were two employees working at the time, close to 10:00 in the evening. I noticed how careful the fresh pastries were handled and not just left on the trays to collect anything that may rustle from a passing shopper. Anything that either of the men handled was handled with care and in a manner to maintain the integrity that 7-11 offers, yet in most stores gets put on the back burner because some important things go overlooked due to so many factors. Some stores dangerously only have one employee in the store when if they had two employees at any given time, may maintain a higher standard of INTEGRITY, SAFETY AND EXCELLENCE that this 7-11 has at Oats and Northwest Hwy maintains.I would give you gentlemen a 10 ? ?? ?? ?? ?? ?
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July 2023 by Luis S Vlogs
Worst customer serviceGuy is so rude
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April 2023 by Massimiliano S.
They should be open 24h as saying on google I live in the area and they close whenever they want! Sometimes open late other times already closed at 11pm Very inconsistent operations! Go somewhere else!
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November 2022 by Kristine N.
If I could give less than 1 star I could. Normally at every other gas station, we would pay at the pump but all the pumps made us see a cashier. We went inside and put in $45. Took 30+ minutes to fill up. We got there at 4:55 and left at 5:35.
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October 2022 by Madison Sanders
Owners are super friendly, store is always clean and organized.
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August 2022 by Kashmir williams
Everything here’s stays cold and very fresh . The cashiers are very nice shop here you won’t regret it.
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August 2022 by SpiritOfGoku *7
The guy Solomon is very rude and he is not very friendly. I use to go to this store a lot, and I have seen this guy speak to his customers rudely and disrespectfully. He seems to always have a attitude and forces people to hurry up and get out of his store. I will advise anyone who read's this or see this store to stay away from the 7/11 on oates and northwest highway. This is not a friendly nor safe environmental store to go to. Terrible customer service.
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August 2022 by Trey Daughtry
Inconsistent hours, anytime after 10pm they could close at random. Def not a midnight store
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May 2022 by Mattie Bigley
I come to this store almost everyday with my daughter and everyone here is AMAZING! Not a time goes by that they don't talk to her or give her a high five and she loves it. Will continue to come here to see their faces and enjoy their service.
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May 2022 by Nadster33
This store is super clean, staff is friendly and there's always plenty of great food ready to eat!! I've been coming here for the past 10 years and never had a problem. This is my 7-11 store and I ❤ it!! ? ?
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May 2022 by April Sanchez
I love this store all the employees here are very nice as well as a clean maintained store!
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April 2022 by Jasmine C.
I love coming to this 7-Eleven It's normally always clean and the crew is always welcoming! They keep coffee stocked and fresh too!
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April 2022 by Holly
If I could rate this 7-Eleven with negative stars, I would. The owner/manager, Solomon, is not only rude, but quite frankly disrespectful and accusatory, without any merit or proof. He’s dishonest and lacks integrity. Buyer beware and proceed with caution if visiting this location. My situation involving Solomon was very similar to other reviews posted recently in regards to false accusations of stealing. Absolutely absurd and insulting.
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February 2022 by Leticia Santiago
My husband always stops here for gas a drink and a snack before work and the cashier is always rude but today was the worst my husband got treated like like the worst thief the cashier thought my husband stole a monster drink and even threatened to call cops on him and wanted to check the car to which my husband was ok with because he didn’t steal anything and when he rewatch the cameras of course he saw he didn’t steal anything and instead of apologizing he just told my husband to leave already. We will definitely not going to give 7/11 our business anymore
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February 2022 by Marlin Hobson
Store clerk male is very rude and disrespectful and do not have any type of customer service currently reporting him to cooperate!