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November 2023 by Ryan Conley
Kanetta DEFINITELY has great customer service she is very pleasant definitely recommend going there .
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March 2023 by Jackie Anderson
The worst experience you could ever hope for my mom keep going to this company just to get her money taking, faulty equipment and very poor customer service not cool at all so now I have to be her voice because she is retired and don't feel like dealing with these people anymore. This is her 3rd stackable washer and dryer set in 3 years and the mesquite store seems to not care but I bet they got there money all in full and here we are again with another set that does not work and having trouble getting someone to replace it with a set that actually works.
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January 2023 by Hazel Chriss
My experience with Aaron's was great. Every one was so nice. I will use them again
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August 2022 by Pamela Good
Always easy and friendly to work with. Good friendly service.
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July 2022 by Taylor Lee
The supposed store manager has a bad attitude!
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June 2022 by Christopher Blanton
The experience I've had with Aaron's overall has been a fairly decent experience...However, the lack of professionalism in dealings with their customers regarding financial situations continues to lacking and very unacceptable. I respect a company doing their job but to do it to a degree of laughing in a customer's face when they are simply explaining their situation is ridiculous. If you want customers to continue to be respectful you may wanna practice the same....otherwise I'll have no problem returning the rude gesture.
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April 2022 by Evette Myles
I just want to take a moment to say that Ms.Gena and her team at the Mesquite,Tx location went above and beyond to help me get everything I needed.I really appreciate them so much if I could've given them a 10 star I would.A VERY HAPPY CUSTOMER..
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February 2022 by Corie Gonzalez
Don't order from them promises can't keep always on time with my payments dryer broke sent tech out 5 times still broke issues not resolved Aaron's promised a replacement for months now dryer is now payed off and still no update alot of fluff talk
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February 2022 by Desmand Jackson Jr
Absolutely horrible experience. DO NOT WASTE YOUR TIME RENTING TO THEM!Very unprofessional, horrible customer service. Delivery was suppose to be from time frame 11am-3pm. I don’t know if they stopped and ate lunch or what. But they showed up hours later. Then, the Manager called and told me my TV wouldn’t have legs on it and I would need to go buy legs for the TV. Then, they get here and need a physical ID. I show them a valid copy of my ID on my phone that’s visible, Gina (The Manager) said they couldn’t deliver it if I didn’t have my physical ID. None of this was discussed prior. I am absolutely disgusted with this place. And of course, they’re all black. My own people. Sad.
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August 2021 by Diana Long
If I could give it no stars, I will. Wrong furniture delivery.
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July 2021 by Rose Partain
Ok here it is I have rented a washer and dryer it has stopped working on May 18th I called it is now June 25th still not working
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March 2021 by Alancia Oliver
1. Delivery was suppose to be between 11a-3pm Wednesday they kept saying you're the only delivery2. 3pm no show...called twice between 3-5pm3. Store manager was suppose to call me to give me an eta..she never did4. After 6pm delivery driver calls me he at my house5. Dryer couldn't be hooked up??#notrentingfromthemagain
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November 2020 by Sherry Gandy
The most Unprofessional manager (Lilly) i have ever encountered in a long time. I was considering doing business with them but changed my mind cause of the manager Lilly.
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July 2020 by Michelle Jones
Customer service at the store was amazing the satisfaction is really guarantee that they went above and beyond their Call of Duty even the delivery people that deliver the products I had a great time setting it up I would recommend this store highly
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June 2020 by Martin Garcia
Have leased from them previously great experience
