-
October 2023 by Jack Jones
I love this place it awesome the people are very professional and respectful I'm glad I'm a member
-
April 2023 by Carolyn Brown
Went in to see about opening an account. Wasn't a member. Wasn't a nice experience. Online information didn't say you had to be a member. Didn't say to become a member you had to be sponsored' or a certain group. Person we spoke to never smiled. Felt unwelcome.
-
November 2022 by Jerre J
I've been with Advancial since 2015, they have been nothing but excellent. We are very pleased with them and especially the great customer service. They have been our first choice for financing and we now have 3 loans with them. I highly recommend Advancial Federal Credit Union.
-
November 2022 by Theodore C
Excellent customer service.I recently made a CD mistake online and phone staff helped me correct it. Thank you!
-
November 2022 by Ronald L
I have had 2 car loans with advancial. They were very helpful, and professional to ** during our loans. They had the best rates also. I will always go back to Advancial when I need another loan.
-
November 2022 by Jo Brannan
I have been a member of Advancial Federal Credit Union for over 20 years. The staff is always friendly and helpful and service is quick with few long waits in line. I appreciate having a branch in my neighborhood where I can go and make transactions in person and get help when I need it.
-
November 2022 by Michael Matzka
Been with credit unions since 1977 Advancial has always had answers and solutions for any financial issues I have encountered! Will stay a member
-
November 2022 by Tenesia S.
I have banked with Advancial for 15+years. Their customer service is A+. They are professional and yet personable whether on the phone or in person. The ******** ** branch staff is Amazing! They keep me informed with any changes or fraudulent charges. They quickly resolved the issue. They have even provided me with letters when my account was hacked. I couldn't have found a better banking institutuon.
-
November 2022 by Jo Ann Tiller
I have been a member of Advancial Federal Credit Union for over 20 years. The staff is always friendly and helpful and service is quick with few long waits in line. I appreciate having a branch in my neighborhood where I can go and make transactions in person and get help when I need it.
-
October 2022 by Misty Tucilla
I have been with Advancial for over ten years and I will be their customer for the rest of my life. They have great Visa Rewards and fee-free banking. I recently had an issue with someone trying to use my card and their fraud department stopped the thief in their tracks! Advancial Federal Credit Union is the best!
-
October 2022 by thomas rosales
Worst customer service, they will not answer the phone.
-
July 2022 by Gilbert B
I currently have 2 automobile loans through Advancial FCU. I have also used them previously for an automobile loan. They are very efficient and easy to work with. Their interest rate is better than most financial institutions. I completely recommend them.
-
June 2022 by Eric John P
Easy to have transaction with and up to date when it comes to providing services
-
June 2022 by Michael H
Advancial is my preferred banking experience as all of the staff are proffessional and go above and beyond to create the best customer experience possible. All services are easy to use and banking with them is a comfortable, safe experience.
-
May 2022 by Deborah R
Very pleasant staff!! Prompt service!! Look forward to working with them.
