-
December 2025 by Richard Clair
Tiffani did an awesome job checking on me and giving me all information for my unit. Whatever she’s getting paid it’s not enough! What a hard worker
-
November 2025 by Jimmy Mcgowan
Tiffany is so amazing, very helpful, very nice. I would definitely rent here again and recommend this location. Thanks, Tiff!!
-
November 2025 by lady.b. myles
Extra Space Storage here on big town is one of the most amazing storage I have ever had. They have great customer service and staff is always nice and very helpful at all times. Would definitely recommend them to anyone
-
November 2025 by neobes
I have rented at another Extra Space Storage location on Northwest Highway by Love Field, and gave it a five-star review. I rented at the Big Town Blvd location for 1 year. The rental price tripled from the first months rent to the last months rent. Rats are all over the place in this storage facility. I actually saw a rat cross the driveway next to my storage unit in the middle of the day-rats down usually come out in the day. The rats destroyed hundreds of dollars of my property inside the unit. The storage company requires you to have renters insurance here, so I bought their $11 monthly insurance. I filed a claim with the insurance company for rat damage. The adjuster will never call me back, and they require a ton of documentation, many, many pictures of your items the rats destroyed, and they will never call you back. I'm sure in a few months they will randomly deny my claim for some reason they make up. They know everyone here is in a bad financial place, hence you're renting a storage unit in the middle of the ghetto. My unit had no electric light inside, huge, gaping holes ripped in the metal between my unit and the adjacent units walls, and the ceiling had been torn open in many places and the tears were shoddily taped back together. I would give them zero stars if I could. STAY FAR AWAY FROM THIS STOAGE LOCATION. This place is garbage. You have been warned.
-
October 2025 by Joel Canamar
Amazing
Cece was the best
Shows the property properly
-
October 2025 by tanya Jack
Lakreshia gave me all the info I needed. She explained exactly what I was paying for.
-
October 2025 by Dixi Lee
Wonderful staff. Tiffani was such an asset. Thanks for all your help. Will definitely store here again.
-
October 2025 by Pelican Mace
This place is great! Tiffany was very helpful and very kind. I will definaly be returning to this facility. - Richard
-
October 2025 by Jacob Harding
This extra space helped out my girl. Thanks
-
October 2025 by Quick transportation \u0026 carrier Transportation
Very good service, very professional
-
October 2025 by LARRY JOHNSON
See Tiffani sh is awesome
-
September 2025 by Sherrie Brown
Bryan was very nice and funny really helped me out
-
September 2025 by Jamie Davis
Great staff, very helpful. Easy process and secure place. Only thing missing is a dumpster.
-
September 2025 by Bianca Ceaser
Tiffany helped me out a lot-great customer service!
Thank you!!
-
August 2025 by Crystal Hunt
Tiffany is tea nice clearly spoke and very pleasant… thank you
