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February 2024 by David Jennings
I had an unresolved issue with my AT&T phone so when I arrived at the Mesquite store I was highly frustrated.Dennis Conerly, met me at the door and within 15 minutes he had fully resolved the issue with the phone. More importantly to me Dennis displayed a very professional experience, therefore I highly recommend Dennis!
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February 2024 by Margaret Slagle
I bought a new iPad and wanted to transfer my information from my old one to my new one, Ashley fixed me up in no time with her expertise and knowledge, I was getting frustrated trying to do it myself, Ashley really saved me from my worries, I really enjoyed the visit with her. Thank you Ashley, I can relax tonight!❤️❤️❤️
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February 2024 by ItsMyracle
Ashley was AMAZING
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February 2024 by Kiyome May
Ms. Ashley in the Towneast store was awesome. She was very helpful and informative.Only if alot of people would do their jobs with joy as she does.Towneast store has been good.Thank you Ms. Ashley!Ok
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January 2024 by Jorge Martinez
As soon as i entered this location Ashley took care of me. She went above and beyond to get me what i needed within the budget including a hand written overview and explanation. Ashley provided one of the Best experience i have ever received. Keep it up Ashley! Leading by example!
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January 2024 by Dennis Clay
Friendly people and patient
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January 2024 by Wanda Hayes
Total incompetence. I needed to cancel a family members service who cannot speak for herself. I had called ATT and was told to take paperwork to store. I went 2 times in 1 day but no manager. Called the following Monday 3 times to catch manager. I sat there for 30 minutes for manager to read instructions only to find out I had to email paperwork to corporate. Then I have to go back to store. Disgusting
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January 2024 by Patricia Hughes
Stood in line for an hour while the one clerk helped other people that just came in behind me.. will never go back to that att store for anything to do with my phone again... EVER...
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December 2023 by Dominique “Snearkerhead_Red” Smith
Waited for someone to help me which I was fine with. Another person walked in as one of the reps was walking someone out. Instead of making sure everyone else who was already there was taking care of he immediately started assisting the person who had just walked in! This is unacceptable, as I was on lunch break and already pressed for time. I wouldn't spend a dime there after that!
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December 2023 by LaTericka Anderson
Fred is AMAZING!!! He helped me through the process of buying a new Apple Watch. His customer service is top tier! Felt like I was talking to a family member instead of an att employee!! Kuddos to him!
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November 2023 by Jesus Aguilar
As I went Into the store I was greeted very kindly by the store reps. I waited for around 5-10 minutes and was called up. I was served by worker named Destiny and she helped me switch over and get a new phone. She also answered all the questions or concerns I had. All in all it was a very good experience.
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September 2023 by Yordanis Aguilera Lopez (yaguileral84)
The people at this store are amazing, especially Ashley. She fixes everything, she knows what you want and offers you the best they have.Do business with AT&T in this store and go with Ashley.
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September 2023 by Nikki Reyes
Great friendly staff. From the moment my service dog and I walked in Fred went above and beyond to insure we were comfortable. He was very quick and efficient helping me figure out what was going on with my sons service on his phone. Luckily it was only a sim issue and we were on our way out pretty quickly. He even held the door for us on the way out. NICE! good people and a relaxing environment
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September 2023 by Faithe Nicholson
Mike Cook helped me resolve my reason for the visit. I can't say enough good about Mike. He was knowledgeable courteous and friendly. He truly acted like he wanted to help me. He didn't just rush me through to get me out the door. Very happy with my visit thanks to Mike.
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September 2023 by Sophia N
08/27/2023: I had to go to AT&T to help my parents get the international plan set up for their trip. Mario helped out my dad and it was great to work with him. He was very professional and friendly with the request. We were in and out around 10 minutes. Mario also helped me out this past November with my international plan set up for my overseas trip. I highly recommend Mario for your wireless needs. Such great guy!!!!
