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February 2024 by Ken Williams
The employees there are always helpful and knowledgeable.
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January 2024 by JJLN
The little store manager was very rude...? She tried to belittle me after I told her I found a item in stock on there shelves
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December 2023 by Awesome Lady
Just so you know, I moved to Texas from Louisiana earlier in the year 2023, but my inspection sticker from back home expired in November. As soon as I pulled up in the parking lot asking for help with my Texas license plate is when Nick S. was more than willing to help me with that even though he had less than 5 minutes left on his break. I’m going to refer everyone to that specific location when they’re in the Mesquite area, and I honestly hope he’s having a better day than me since I had a lot of important errands to run today.
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December 2023 by Dani D
Called this location after calling a few before where they were all rude did not give me a chance to explain my issue at all . I spoke with nick and he was more than willing to help us explained how the process should work and got our battery exchanged with no issues while others just told us it was not in stock. He was so nice and even took the battery out to the car for us. He is the true example of going above and beyond for a customer and we are very happy to have run across him and saved a lot of money for a battery that was still under warranty he was the only one willing to help. Thank you nick for working so hard for the customer no one does that anymore.
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November 2023 by Bre BEAN
Give Joseph a raise. He is so nice and helpful. He Def has the customer service and people skills to be the Boss
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October 2023 by Patrick O'Rourke
Great service from this Auto Zone. Especially from Mike M. who delivered excellent service as a customer care representative. I was in and out with a new battery in 10 minutes!
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October 2023 by Shon Rossum
I went to AutoZone to change my battery. We ran into a few issues but they took care of me. Emory, the manager, was wonderful in helping everything get resolved. There are good people at this location so please stop by and support them. I appreciate them and will definitely go back!
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September 2023 by James Singleton
I went in to replace a battery, walking in with the battery in hand, before I could get to entrance way Associate Mike came out to carry it on into the store. The process of taking care of the situation was effortless. Often times we hear the bad and never the good, I should know after 32 years as Restaurant G. M. Thanks Mike for outstanding service.James Singleton.
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September 2023 by jsgray100
This was the third auto parts store I went to trying to replace bulbs. They acknowledged us right away even though they were with a customer. Second worker came to help and got the right bulbs for us, unlike the other two stores that gave us the wrong ones and he installed them for us with no problem. Extremely pleasant and helpful staff. This is not the closest Auto Zone to me but I will definitely go to this location from now on. Thank you!!!
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September 2023 by C WS
Mike helped me today with buying a battery for my 2011 Honda CR-V. He assisted in installing the battery and was very professional. I definitely will come back to this store. ~ Cheryl
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September 2023 by Nathan Clements
Came to this location after I was kicked out of Loop 12 location for threatening to slap a employee for being rude and getting attitude to get parts and was greeted when walking in, wasn't given attitude and got the parts I needed without a problem or having to jump through hoops. Exactly why I prefer this location to buy my parts and not on the other side of town working on vehicle. ?
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August 2023 by Joseph Aiello
Piss poor customer service, poor attitudes, and down right ignorance riddles this place. I work for an automotive repair company, we have a looong standing relationship with this company, I'm in uniform, and treated as if I know absolutely nothing. I'm an ASE certified automotive technician. I think I know a bad part when I buy one, no need for the total disrespect of my knowledge and time. The last time I will show my face here, and the starting point of my company NOT calling you for your service(s)
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July 2023 by Mesquite ED
The staff at this location for AutoZone. It’s incredibly amazing. They have great customer service. The store is clean and it looks great. They have everything you need for your car at great prices. Highly recommend it.
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May 2023 by Lordson Philip
We at PHILIPS AUTOS greatly appreciate the amazing customer service, the quality care, and the special team of individuals at Auto Zone on Galloway who strive and excel at making every interaction simple and joyful. Especially to Mr. Alan, who we can always count on for prompt and safe delivery of parts. His encouraging and charismatic approach in each and every interaction radiates to everyone he meets. Hat's off to Ms. DeeDee and Mr. Mike for their great leadership in forming the Auto Zone team.
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April 2023 by Rodney “Gt2humblemysf” Hopeimblessed
This place will always be a 5 star location. When their management is in. Ain't no playing around. They got lucky in pickin or they pay attention! As long as they have they management whey they will be successful an prospering
