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January 2024 by Jessica Smith
Charley's is good, this place is not. (1/2/23 6:45pm) The workers put talking to eachother before letting you know your food is ready, they didn't even bother to call my order or anything. . Also my fries were just missing ranch that I asked for, soI went back and asked if I could get ranch on them and the worker retorted back "that's not what I heard you say" instead of just apologizing and fixing it for me. Told them they probably would have heard me if she was listening and not worried about having a conversation with her coworker while making my food. Didn't wait for an apology or any type of customer service cause these employees can't give it. Don't come here, choose a different location.
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December 2023 by Elisa Sanchez
They have really gone down hill, the cheese on the cheese frys tastes like canned cheese:/ .. quality of fries are cheap.
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October 2023 by Jacob Norman
Great experience. Charlie's is good but sometimes Charlie's doesn't taste like a restaurant... this time was a great experience. Hot cheese steak hot loaded fries. Great price. Keep it up!Parking: Parking lot in Town east mall parking lot. This place is crowded but it's worth it once you get inside.Wheelchair accessibility: Elevators gives access to people who otherwise wouldn't have the ability to climb stairs.
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May 2023 by Nyariki Siriba
The food was really yummy and like the cheesesteaks
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March 2023 by ROUNNEY SMITH
Great food and good customer service
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January 2023 by T. M.
The manager claimed I didn't pay for a piece of cheese after I asked the person to put the cheese on my sandwich and produced the receipt showing the cheese was paid for..people always think you are trying to get over...all black people aren't the same!
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January 2023 by Mikey
Great sandwiches, fries and strawberry lemonade!!! Best of all there great customer service!!!
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August 2022 by michael espinoza
Great sandwiches, fries and strawberry lemonade!!! Best of all there great customer service!!!
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August 2022 by Barbara Thomas
Just trying to find a good philly Cheese Steak to share with friends no Accountability!!! My complaint about my soggy sandwich a manager called 8 months ago and said someone would reach out about it..still waiting SERIOUSLY. 7/19/22 they could of just replaced my sandwich!!!!!
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April 2022 by Ashley Smith
I don’t understand why this location won’t answer the phone. I ordered via DoorDash and my food was wrong. I had a very simple order and when I tried to call 6 times I didn’t get an answer. I had to reorder and have it delivered again and I still can’t get anyone to answer the phone. This location has very poor customer service.
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January 2022 by Christina Mao
The best fast food service ever! The lady at the register was so kind and friendly. Honestly it made my whole day! The food was made so fast and fresh so kudos to the cooks as well!
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January 2022 by Tiffany B.
The food was excellent! we had cheesesteak, fries, and 2 scrupulous cookies. People are so quick with complaints but so slow to compliment. i say Well Done and will definitely order again.
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January 2022 by Life With Anabel
I think they have the best time right now??! Keep up the good work charlies crew!
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January 2022 by Muur A
Good food. What you'd expect to get in a mall food court.
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October 2021 by B Landon
The lady that works the register is probably the prettiest girl I've ever seen the subs are good too ☺️