-
February 2024 by Chrisopher Estrello
Alphonso thank you for the wonderful customer service! Have a great day!
-
February 2024 by Pricilla Flores
I couldn’t be more pleased with this store. The customer service was very professional. I entered the store I was greeted right away . I was in and out within a hour. Thank you Nick you have a great knowledge car team!
-
February 2024 by Reverend JD Geer
They had tires, that were at a discount.
-
February 2024 by delilah
Update 2024: Went in to get new tires. They were busy so definitely recommend purchasing online/making an appointment that way. Took about 45 minutes since they were busy but no complaints.First Review from 5 years ago: Clean location. Friendly employees who greeted us. I explained what was going on and one worker went out to look at my tire. I waited around 30 minutes for them to see what was going on since my tire was slowly losing air. Turns out I had a nail. They fixed it free of charge. Definitely recommend coming here. Great and fast service!
-
January 2024 by Kitty Milan
0 stars, these dudes tried to take advantage of my mom telling her she needed all four tires changed when she just needed one. Tried to charge her $700 for ONE tire & "shipping fees" when shipping is actually free. These dudes are more worried about making a sale than actually being decent men & helping out an old lady. Yall should be ashamed
-
January 2024 by Heather Colwell
I scheduled a tire rotation and balance. Alfonso greeted me outside before walking in, then went and checked the tread. After sharing that all was well, I was next in line. Everything was done in about 15-20 minutes. I will definitely come back, thank you Alfonso and Tire Techs for the great work you do.
-
January 2024 by Marsha Evans
Clearly “INSTALLATION AND LIFE OF TIRE MAINTENANCE” is a joke. We spent $845.75 for this insurance from Rolando G. - on top of the $403.01 for the tires we purchased - guaranteed our tires would be covered even if the threads wore down would be replaced, as long as we purchased the insurance. We asked him what it wouldn’t cover and he said someone stabbing the sidewall- of course we were sold. Today, 01/27/24, we were told that it doesn’t apply to wear and tear, which Rolando forgot to mention. Folks- don’t buy the aforementioned insurance, clearly it’s to make a profit. Go somewhere else for your tires.
-
January 2024 by Cris Z
Shoutout my boy David
-
January 2024 by Jeff Smith
I've been coming to this specific Discount Tire for several years and have had several cars that I have purchased tires for here. Their staff is always exceptionally friendly and helpful and the work seems to get done fairly quickly and is always a good result. I appreciate this type of service immensely.
-
January 2024 by Brad Good
Brandon checked my tire pressures and is very polite.
-
January 2024 by Donna Anderson
I had a low tire and they worked my appointment in. Great customer service ?.
-
January 2024 by Dan Citrus
Thank you, Richard MG, for the great service. The tire repair was faster than expected.
-
December 2023 by Pam Payne Prestridge
It's so nice to pull in and have your tires aired up for free and the guys are so nice there!
-
November 2023 by Macie B.
The man that helped me at the front desk today at around 9am, he mentioned he was in the drum corp a few years ago; but man he provided some of the best customer service I've EVER had fr!!! Was super sweet and very attentive. My morning started off really crappy but he made it much better. The prices are actually very good & the service was super quick. Highly recommend! Give that man that helped me a raise‼
-
November 2023 by Jaison
This review is so worthy of my time and it’s my honor to recognize this location with a 5-star review. I pass the Mesquite location (2211 N Galloway Ave, Mesquite, TX 75150) which is down the street for me just to come to this Discount Tires (711 I-30 Frontage Rd, Mesquite, TX 75150) also in Mesquite but close to Garland border for the world class customer service I receive every single time. Jonathan called to inform me that my tires arrived 1 day early and also he is able to squeeze me in before closing. As I pulled up to the parking lot Jonathan was standing at the bay doors waiting for me and flagged me down to pull inside. Jonathan and his team got me checked in and out in a flash. Jonathan went above and beyond in my book of customer “experience”. Rolando (GM here) also followed up with a phone call and made sure my tire price matching was successfully refunded and received back on my credit card. Now I consider that as a WOW-factor! I can’t wait to return back to new tires for my other car soon!