Firestone Complete Auto Care in Mesquite, TX is known for providing reliable and friendly auto service since 1926. Customers appreciate the team for their professionalism, kindness, and willingness to help. The staff, including the shop manager and service technicians, are described as courteous, humble, and very easy to work with. Many reviews highlight the quality of service, such as tire alignment, tire shine, and repairs like spark plug replacement. Customers also value the discounts offered and the honest approach when issues are found, even if they were caused by previous services elsewhere. The team demonstrates great customer care, ensuring clients feel respected and well-treated, which encourages repeat visits. While most experiences are positive, some mention minor mistakes, like not putting a spare tire back in the correct spot, but these are often addressed professionally by the staff. Overall, Firestone in Mesquite is recommended for its trustworthy, affordable, and efficient auto care, making it a go-to place for vehicle maintenance and repairs. Their commitment to helping neighbors and providing quality service makes them a valued part of the community.
Gregory & Chris were lovely. Very friendly & kind customer service. Gregory has been great at assisting with each service I’ve received.
June 2024
I went in to replace and balance 4 tires. They were replaced but they try to balance the tires with 32 lbs and this truck need at least 60. The balance is off. Went 3 times. And they put me on the back burn
June 2024
Saved me big bucks. Very quick and professional job when I came in to get a new car battery yesterday.
