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November 2023 by Reynaldo Gonzales
Icy Castleton goes out of his way to makes sure the customer gets what they need been coming here for years and he's always the right guy for the job
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October 2023 by G P
Spoke to agent Anna on the phone she was very helpful and knowledgable!
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October 2023 by Jorge Ramirez
Marisa has great customer service definatly recommend her
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October 2023 by Edy Cruz
Marisa is very professional, knowledgeable and quick to respond! She was very helpful and walked me through every step of the way. She gave me all the information I needed to make a decision on the spot. She asked me what my insurance goal was and helped me achieve it with professionalism and laughs along the way. Would definitely recommend this bright young woman.
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October 2023 by yaleee
Marisa had great customer service! She was very helpful and quick with running my quote and giving me an amazing price I would definitely work with her again. Most definitely will recommend her service to others!
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October 2023 by Susan Schlarmann
Spoke with Anna Salazar about my options and my budget. She was extremely helpful, courteous, professional and answered all of my questions. I would definitely recommend to family and friends and would go through her again.
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October 2023 by Anna
Anna helped me to switch my current insurance to freeway and I’m very happy with my new rate. She was very helpful, professional and great with details. Recommend to everyone!
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October 2023 by Alexandra Caldwell
Anna Salazar who is my agent is great and was very professional and patient throughout the whole process. She emailed me all the information I had requested from her right away . Thank you Anna for your assistance.
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October 2023 by Kurtis Doyle
I just got an amazing quote from Anna Salazar she answers all my questions and told me info I didn’t even know. Not to mention a great quote. Highly recommend Anna Salazar
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September 2023 by Caro Ken
Freeway Insurance Icy you have done nothing but Good things for my family. i have been with this company for a while now and i have nothing but great things to say about them..number one it’s affordable and the hours of business is great... Icy i can’t express how much you are appreciated your attitude is great your help never goes unnoticed.. you have been a constant help in every-way possible whenever i showed up to pay my insurance or looking for new coverage. thank you icy for always going above and beyond to make us your customers feel comfortable with our monthly payments and our deposit. i can’t recall one time that i have ever turned away thinking i’m paying too much. it’s always a great quote that we always end up getting. my entire family is with Freeway Insurance.. not only they are top notch in the business the customer service from icy is the best. he is easy to talk to, have a great attitude and what i admire most about him he explains the policy to us. i will not go to another insurance company to look for insurance i fell safe with the package at Freeway Insurance, also i don’t believe i will ever get to meet another sales guy as icy.. i don’t believe i will find the price i’m paying now anywhere else. Guys if you are looking to buy insurance full coverage or liability look no further please go to freeway Insurance on Gusthomasson in Mesquite ask for icy please tell him i sent you. he is good at what he does, he got my entire family great deals with our insurance. thank you Icy ❄️ for always being so kind, pleasant, so helpful and very easy to talk to. you are the best and we are never going to another insurance company..Freeway always have great prices and Icy always a pleasant sales guy. ?
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September 2023 by Shannon Trammell
I had the best agent today ! His name is icy ,and he was professional ,attentive and helpful with my policy .I was comfortable and ,I'm pleased with my quote ,and premium .This was absolutely one of the best customer service ,experiences I've ever had. Oh and did ,I mention that I'm saving 60.00 ! It's a huge deal!
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September 2023 by Isa Ruiz
Icy has high customer service, responds quick when I need help renewing or making endorsements to my policy. I have beet going to him for a few years already.
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September 2023 by Nikki Brown
Icy my main man! The branch manager so awesome and very knowledgeable. We had a major issue over the phone with someone in California and my husband and I decided to come inside a branch near our home. And Icy was so on point and made a stressful situation we were dealing with a very smooth transition. I truly recommend you come check out my man Icy. Customer service was phenomenal and the price we have for our vehicles was affordable as well.
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September 2023 by Mista B Y.D.P
I just want to take the time to thank Freeway Insurance for being reliable, affordable and dependable. New customer for a few months now. But I don’t regret the decision. I personally want to thank Sylvia, she’s awesome. She assisted us efficiently and was very helpful and accommodating the day we walked in looking for a new insurance company. I didn’t regret the decision at all. Great to know the company actual cares and hires great employees who take the time to make a difference. Looking forward to being in business with Freeway Insurance for long term. Keep up the great work! Making a difference for the community. My name is Luis Najera
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September 2023 by Serena Pallares
the branch manager Icy was so so helpful!! he was very understanding, patient and knowledgeable. he helped me figure out all the issues with my insurance plan. he is truly the best. :)