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November 2023 by Bianca Coover
I 100% recommend these guys. My car needed a bunch of things and front tires and they got this all done in a day and even let me pay a portion of the unexpected but much needed new tires at a later time. I doubt anyone else would have done that. Thank you GM auto care for helping me out in a pinch. Very grateful client. Five stars.
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August 2023 by Melaunda Person
I went to get my brakes fixed. $400 later the owner changed my rotors without notifying me. And then he became irate when I wanted answers. I was ORIGINALLY quoted $130 when getting an estimate.
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July 2023 by 44 Krickie
Being transparent -I called before visiting the shop -I have a professional tone when speaking -So people are usually surprised putting face to voice when we meet.Over the phone quoted me 40.00 to inspectSaid it would take 30mins and the issue would be fixed once discovered-I specifically asked when the issue is discovered will you be able to fix it in shop owner operator said yes we fix ac different cars everyday-I get to the shop - owner operator sees me ask what I needed quotes me 50.00 then says a 1 hour to do the jobI then spoke our agreed terms and he says ok ok 40 but still a hour wait …45 mins later - owner operator - explains my blower motor stopped working —— and that’s it —— this is the ac repair shop he never said he’d replace the blower —-The owner operator— never said how much for the blower—- never said if u go get the blower and bring it back he would put it in… it felt bad really did -I expected to be treated like a paying customer who’s issue is pertinent.It’s the heart of summer in Texas I pull up with no ac and leave with no ac and No one even attempted to fix the issue —Today I relearn just because they take your money —- doesn’t mean they’re doing business with you — the owner operator performed the work and offered no recourse to the issue — I’m still without Ac — just took my money said this is the problem and sent me on my way — I came because he said when the issue was discovered he would fix it— I 100% feel I should have looked how I sound over the phone - and he would have treated me like a vauled customer -Listen they didn’t even put my glovebox backTogether literally left the pieces on my seat
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May 2023 by Woody Sigrist
Joe & Reed replaced a hard-to-reach belt on my Chevy. They're both friendly, knowledgeable, timely, & fair priced!!!! Joe even took a trip to O'Reilly's to get a better belt! We'll go back any time I don't feel like cranking my own wrenches! Thanks again guys & God bless ya!!! ??
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April 2023 by ViralVideos4B2BB2C Sales
I highly recommend talking to Jo at GM Auto Care in Mesquite, TX! They've been providing top-notch auto care services to the community for over 20 years. From brake repairs to alternator replacements, battery installations to AC compressor fixes, they've got you covered. I was particularly impressed with their expertise in JVC and Pioneer audio installation. The team at GM Auto Care is knowledgeable, reliable, and truly cares about their customers. They go beyond your expectations to ensure that your vehicle is running smoothly and safely and of course your sounds sound smoothly. Check them out now or in the future to have your own great experience.
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March 2023 by Coach Marlo
Took my truck here to get the brake pads and rotors replaced march 4,2023…original quote was $350 for everything… I decide to let them do it.. I get a call 2 hrs later that my caliber pins are stripped on both sides and in order for them to continue it would be $200 extra for labor.. didn’t have it and I feel like that was absurd a treat… fast forward to today march 11th and I ordered the parts and decided to YouTube how to do the repair and I was able to get the pins out without any extra effort.. they definitely tried to get over on me!Service: Brakes
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March 2023 by He Snapped! Photography
Took my truck here to get the brake pads and rotors replaced march 4,2023…original quote was $350 for everything… I decide to let them do it.. I get a call 2 hrs later that my caliber pins are stripped on both sides and in order for them to continue it would be $200 extra for labor.. didn’t have it and I feel like that was absurd a treat… fast forward to today march 11th and I ordered the parts and decided to YouTube how to do the repair and I was able to get the pins out without any extra effort.. they definitely tried to get over on me!Service: Brakes
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January 2023 by Lizet M.
Got used spark plugs instead of new ones DO NOT RECOMMEND The reviews are all bad for a reason wish I would've listened
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September 2022 by Edward Green
Scammers!!! Mesquite residents Warning! I took my car to get a tire looked at for a slow leak. They put air in my tire and charged me 20$ claiming they removed a nail!. Hours later the same issue .I took the car back to them. When I told the guy about it at GMC HE SAID HE WAS GoiNG TO CHARGE !!! Me again. I took the car somewhere else where I got the tire fixed it was a bad valve stem causing the leak. I will NEVER USE Them again. No Integrity!!Service: Tires
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September 2022 by Nise Lindsey
Was supposed to replace rotars. They put a inlay over them. Brakes make noise,Squeak, and car shakes. I was over charged. Couldn't even balance, the new tires. I refuse to go back.Services: Steering & suspension repair
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September 2022 by Edward G.
Scammers!!! Mesquite residents Warning! I took my car to get a tire looked at for a slow leak. They put air in my tire and charged me 20$ claiming they removed a nail!. Hours later the same issue .I took the car back to them. When I told the guy about it at GMC HE SAID HE WAS GoiNG TO CHARGE !!! Me again. I took the car somewhere else where I got the tire fixed it was a bad valve stem causing the leak. I will NEVER USE Them again. No Integrity!!
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July 2022 by Joshua Martinez
Told me I had a hole in my condenser all in all just under $900 later and a day and a half of having my car still had a leak / ac issues. Took it back in to have them relook at their work and was told they weren’t sure what was wrong. Took my car in to 2 more different shops had them both confirm that the condenser still had a major leak. Not sure if they never replaced the condenser or did the installation incorrectly. All in all for half the price and time having to get the same work done again.Service: Air conditioning
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June 2022 by Samantha Lewis
I've taken my car here numerous times for mechanical work. I was told this time around I needed a catalytic converter and a air mass flow sensor. Couple weeks pass by I'm able to get the parts, bring them here to be installed. No problem. I came back to install the sensor. As soon as I pulled off my car was jolting, stalling, and eventually stopped running. I come back they say I need a tune up, I had ran diagnostics on the car there, and some other shops to get an accurate and truthful result. So I had been back multiple times prior getting parts installed and talking about what needed to be done there was never a mention about a tune up. After all to find out that another part (air intake boot) had a hole in it that was never mentioned beforehand and that is what was causing the issues that resulted in my car not running. (Only after I had driven off from it being "repaired" ) My car was extremely drivable and safe beforehand until after taking it from their care. All I'm saying is very suspicious and inconvenient and I do not feel safe bringing my vehicle back and will not be.My car is still experiencing the same issues even after coming giving them a chance to do diagnostics and fix what they ruined again…Even paid for a whole new part I probably never needed . So please do yourself a favor and just stay away it’s obvious they’re purposely doing bad work and taking whatever funds they can get their hands on. I don’t even feel safe driving my vehicle anymore and will warn anyone to be careful with this business.Service: Auto engine diagnostic
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June 2022 by Samantha L.
I've taken my car here numerous times for mechanical work. I was told this time around I needed a catalytic converter and a air mass flow sensor. Couple weeks pass by I'm able to get the parts, bring them here to be installed. No problem. I came back to install the sensor. As soon as I pulled off my car was jolting, stalling, and eventually stopped running. I come back they say I need a tune up, I had ran diagnostics on the car there, and some other shops to get an accurate and truthful result. So I had been back multiple times prior getting parts installed and talking about what needed to be done there was never a mention about a tune up. After all to find out that another part (air intake boot) had a hole in it that was never mentioned beforehand and that is what was causing the issues that resulted in my car not running. (Only after I had driven off from it being "repaired" ) My car was extremely drivable and safe beforehand until after taking it from their care. All I'm saying is very suspicious and inconvenient and I do not feel safe bringing my vehicle back and will not be.
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May 2022 by Bonita EnRose
My right headlight went out. When I went to get the bulb replaced I was told that the bulb had gotten so hot it melted the casing unto the bulb and I needed a mechanic to replace the bulb. I visited two of the bigger automotive stores who either had a high diagnostic price or I would have to make an appointment to see tham. A total stranger referred me to GM Auto Care and I am so pleased with the service received! Joe was able to attend to me and fix my headlight in maybe 15-20 minutes. He also informed me of the others services that my car could benefit from and the services are so reasonably priced! I will definitely be back to have my door handle replaced and my headlights restored.Correction: I later found out Joe was not the person who replaced my sticking headlight bulb... this review is for that person. Thanks again!
