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April 2024 by Fabiola Elizabeth
Messed up our order, messed up our drinks, and took 15 minutes longer than specified on online order pickup time. Never again on Gus Thomasson.
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April 2024 by Karmen Corona
My food was hot, which is a big plus, and the rolls are so good.
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April 2024 by Victor Rios
Claimed they were closed a hour early and the employees excuse was that and I quote “ we ate all the food” what type of team eats all of their own food. Super lazyyyyy
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April 2024 by Henry T
Ordered my lunch through the drive thru, and I’m glad I checked my order before I got back to work. They gave me ICE COLD JALAPEÑO POPPERS. That wasn’t the worst part. I turned around and went back to correct this. The nonchalant attitude of all the employees inside about this inconvenience bothered me. The manager just tossed them in the trash, didn’t apologize just barked at the cook to drop another order. As I’m waiting, a lady walks in to pick up an order she placed online. The manager handed her the drinks. One was overfilled, and leaking everywhere. From the lid, soda on the side of the cup and everything. She simply poured the overflow into the trash and handed the lady the cups. Did not even bother to wipe the sides of the cup before she handed the cup over. Customer service here was at an all time low. I’ll never return to this location
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April 2024 by Monica Villafranco
Lobby was dirty. ( tables, fountain area, floor) Other than that food was good and the gentleman that took my order was very nice.
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April 2024 by chris may
The young lady at the counter was a breath of fresh air! She was pleasant and very helpful with a wonderful personality. The manager offered to make my food fresh with only a 2 minute wait. This location has excellent service!!
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March 2024 by Osvaldo Huerta
Always forgetting something. Double check your orders when coming here.
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March 2024 by Taj Jackson
Either a hit or a miss.
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March 2024 by Franklin Chuc
This is my neighborhood golden chick and I come here often. I had Aaron the manager take my order today and it was quite the pleasure meeting him. He’s super friendly, great energy definitely made my night much better! Appreciate you Aaron!
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March 2024 by Merari
Absolutely clean and friendly staffAaron is the
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March 2024 by alex trevizo
Great place, great atmosphere, Aaron really made us feel at home! Great worker! Great attitude!
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March 2024 by Demeteries Hawkins
Hate is a strong word but I really dislike going to this place. Even though it's closer for me to go to I've driven farther to buy food from Golden Chick. I haven't been to this one in over a year and I decided to go here once again hoping it would be better but no. They are rude, unpleasant and act as if they are doing you a favor. So I ordered a 9 piece Wing with fries. The cashier wasn't friendly at all and did even speak. Once my order came the sauce wasn't in the bag so I stood there for about 3 minutes trying to get someone attention. One person came and asked what I needed I told her and she walked off . Never came back so I'm still standing there. So she tells the one who waited on me and she says what do she want. I told her I asked for the sauce and seasoning. So she just keep doing something else and I repeated myself and then she walks off and say Jesus ??. I then let her know this is part of her job and this is why I hate coming into this place. Never, never again will I spend my money here. I could understand a little if it was really busy but there was only 2 people there eating their food.
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March 2024 by Isabella Gonzalez
I ordered the catfish and shrimp platter. They gave me the SMALLEST peices of fish I’ve ever had in my life at a fast food restaurant. I paid over $40 for the meal as well as 8 jalepeno peppers. I asked for hot sauce and ketchup. Didn’t get any in my bag and no utensils to eat my food with. I will not be going back to that location specifically.
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March 2024 by Melissa Nohemi Gutierrez
I should have never dined in, now I will drive further to another location all together. A group of employees cussing. Literal profanity. I came in with my partner and young kids. Like my gosh. Not cool.
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March 2024 by yanna nation
I orders 2 of the tender spicy snack packs but didn’t get them they shouldn’t allow 16 year old to work there this place is very