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February 2024 by Andrew Lyon
When you don't want the hassle of Sprouts or Whole Foods, head up here, you'll find what you need. Guaranteed!
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February 2024 by Julia Peral
First time visiting this locationI was so disappointed ☹️ I took time to get everything I needed went to the cashier to pay only to find out they don’t except American Express credit card as a payment. Please make your customers aware on your website and store ? which credit cards you do not except as paymentIt would be nice to save your customers the embarrassment!!! If only I would have taken a picture of your employees face when she notified me we don’t except American Express credit card here mama ??
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January 2024 by Ken G
I have been shopping there for over 4 years and go there at least once a week.Great prices and excellent customer service!
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January 2024 by Gustavo Rojas
Really good selection of natural products, for your health. The pricing is affordable and the quality of the items here is always excellent. The people are kind & helpful, always welcoming and super knowledgeable.
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December 2023 by Julie W.
Have you ever walked into a business and the employees are having a conversation. And you are not greeted,well, this does not happen in Herbmart. Conversations ends and the greetings begin. This is why I travel the distance. The employees are hospitable and knowledgeable. The staff are friendly and eager to assist. It's one of my favorite stores to shop.
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December 2023 by Lindsay Diaz
WARNING - NOT A KID-FRIENDLY LOCATION!!This is the second time at this location that they have gotten onto my toddler for touching the bottles (my now 8-year-old when he was younger and my 22-month-old today). Today was the worst experience and that is what brings me here, and I will be escalating to the email provided. Right underneath me, my toddler was picking up the pill bottles and putting them back in place, give or take an inch or so. The associate asked him to stop rearranging the shelves, of course he didn't understand, but I asked him to stop despite seeing any real threat. Then the associate started on him again, this time another associate came over and began to pry the bottle out of his hands saying "NO!"How dare they attack us like that! Explain to me the difference between a full-grown adult moving the bottles versus a child? If they don't want children in their store, they need to post it at the front instead of attacking their guests. It's disappointing because I actually liked this place.
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November 2023 by Kendal Forman
I have shopped here for years. So unfortunate the aggressive employees they have here now as it certainly didn’t use to be this way. I hope this location gets back on track as the Terrell location is still great.
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October 2023 by Lindsay D.
WARNING - NOT A KID-FRIENDLY LOCATION!! This location is full of misopedists!! This is the second time at this location that they have gotten onto my toddler for touching the bottles (my now 8-year-old when he was younger and my 22-month-old today). Today was the worst experience and that is what brings me here, and I will be escalating to the email provided. Right underneath me, my toddler was picking up the pill bottles and putting them back in place, give or take an inch or so. The associate asked him to stop rearranging the shelves, of course he didn't understand, but I asked him to stop despite seeing any real threat. Then the associate started on him again, this time another associate came over and began to pry the bottle out of his hands saying "NO!" How dare they attack us like that! Explain to me the difference between a full-grown adult moving the bottles versus a child? If they don't want children in their store, they need to post it at the front instead of attacking their guests. It's disappointing because I actually liked this place.
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September 2023 by JMP LOVE
I am new to this area and wanted to support a shop like this one. I was looking at a shelf in the front of the store filled with essential oils. Their clerk came over and rudely scolded me claiming I was behind the counter. May I recommend that they actually move the essential oils behind the counter! I feel there are better ways to address this! This was not the first time he was rude. Customer service goes a long way.
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September 2023 by Victoria Henderson
HerbMart is my go-to for holistic and health items. They are well-stocked with a wide variety of great products. The tall bald gentleman there is super helpful and knowledgeable. Highly recommend!
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September 2023 by Linda Hoang
HerbMart has EVERYTHING I NEED in one stop! Customer service is phenomenal whenever I visit during the week! Every on there are super helpful every time I come in !
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August 2023 by Kathy Kennedy
I Love this store and there is great value here❣️ The website needs a lot of work though…I couldnt find what I was looking for
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June 2023 by david cleaver
I usually go here or to there location in Plano. Most of the staff are gregarious.
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June 2023 by John Sullivan
Best prices on herbs and supplements anywhere. Staff is very friendly and non judgmental.
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May 2023 by Jim Y.
I find the place normally well stocked with the vitamins etc I use and friendly help. Of course the prices have gone up, but high inflation and all cost higher because of the bad economy, not a surprise.
