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October 2023 by Howard Hamilton
We were looking for a new bed for my son. When we walked in to Home Zone we were greeted and asked if they could help us. We explained what we were looking for and the salesman said they did not have that particular style, but we could check what was available. He also said if we had any questions to just reach out to any one on staff. This was really nice. No high pressure sales, not being presented with items and styles we were not interested in. This was a refreshing change from what we had experienced at prior furniture stores. It would have been nice if they had had what we wanted.....
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October 2023 by Brenda Davis
Best customer service I've seen in a long time. Lillie met me at the door and was extremely helpful and friendly. She went above and beyond. Jacob also came to help showing us features of the power lift. His friendliness is contagious and very helpful. Lillie showed us features I had never heard of. Will definitely be back.
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October 2023 by Babetta Hemphill
Jacob was extremely helpful. My husband and I asked a lot of questions and he took his time to ensure we felt heard. He helped us make the best decision for our needs.
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October 2023 by Anthony Mendoza
Had an amazing experience on our latest visit! All the employees made sure we were greeted and welcome, offered us food and weren’t constantly hovering. They gave us space and time to look. Shout out to Lillian, she was really nice and helpful! Definitely coming back!
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October 2023 by Elizabeth Ferguson
We had a successful shopping experience this weekend. There was a good variety of options at very affordable prices. One of the staff, Alejandra, was very patient with us and answered all our questions - she helped us narrow down our choices and we'll be back to make a purchase once we move into our new house.
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October 2023 by amber s
I’m so excited for my new couch!! It was easy to buy and I was very comfortable when I was shopping. And the delivery was awesome as well! I appreciate them getting it inside and setting it up!! Everyone at homezone was just awesome and I will definitely do any furnishing there from now on! The couch wasn’t tore up when receiving it or anything!
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September 2023 by Patricia Davila
I loved my shopping experience with Home Zone Furniture. Alejandra welcomed us in and gave us a detailed run down about the store and all available sales for us to take advantage of. I was able to shop comfortably without being followed or pressured. We found the perfect sectional for our family room! The delivery was early and the gentleman that made the delivery were also very sweet and gentle with our furniture.
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September 2023 by Bailey Reynolds
The delivery guys came early in our time slot, which was appreciated so we could go about our day! They were both very polite and did a thorough check to make sure the furniture was in perfect condition before leaving. Couldn’t have asked for a better delivery!
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September 2023 by HD
I only have great things to say about Home Zone. Customer service is excellent either in store or on the phone and while in the process of buying as well as after sales. Manager and sales persons really listen to your need, are patient and here for you at every step of the way. Even the delivery went well which can be complicated with other companies. Most importantly the quality is definitely worth it for the price. I have been to a lot of stores during the buying process, I have bought other furnitures at different companies in Dallas due to moving into a new house and I can tell you the difference is there. I am pretty selective on who I give a good review and there are one of them. Thank you to the entire staff for the experience and taking care of our family, I am really happy with the level of service.
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August 2023 by Renee Ridgeway
The people at the store were great, the furniture looks and feels great the delivery drivers were great! Everything was a wonderful experience. I would definitely recommend Home Zone!
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August 2023 by Evelyn Smeltz
This is my third purchase with this location and each and every time I've came into the store, all the staff has been helpful. I never feel pressured to buy something but they are helpful in giving all the information necessary to make a selection. Yesterday, Susie helped me with my selection and provided me with a solution to a little problem I had. Today, Alejandra, helped me follow through with the purchase and even called Synchrony when there was an error with my account. The process was quick as well.
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August 2023 by Janice Foster
My shopping experience was awesome from the time I walked in the showroom until I signed the paperwork for completion of a smooth and seamless delivery. I recommend Home Zone Mesquite 100%. The service was impeccable and a huge thanks to Stephen, Jacob and Hakeem. They have beautiful furniture and great prices that will make your home comfortable and look like you spent a ton of money.
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July 2023 by Julie Thompson
Home Zone is the first and only place I go when I need furniture! They are wonderful to work with across all areas(payment plan, ordering, scheduling delivery, etc.) and their delivery was in communication with me continuously, so I didn’t have to wait around and wonder when they would arrive. I’m a huge fan!
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June 2023 by Dennis Lindley
Our recent purchase from Home Zone was a great experience. We visited the store in Mesquite, TX. and they had a nice selection with various displays. The sales person, Lillian García, was very friendly and professional. She explained the quality and how the furniture is made and allowed us to look at products without being pushy. We purchased a sofa, chair and (2) ottomans from the Denver collection. The items were delivered in four days and the team provided excellent updates on estimated delivery time. I would definitely recommend this company for anyone looking to update.
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June 2023 by William Messimer
Good experience shopping. No salespeople following you, but available for questions. Nice reasonabley priced furniture. Delivered & put together bed. A+
