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September 2023 by N A
I'd say they need to have that old grumpy manager I think she had glasses fired. So rude to her coworker. You can feel the tension specially whenever they have many customers and are slammed and only one register open while the other one hides in the back or they pretend to stock merchandise. You have all day when it's slow to do that.
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August 2023 by Carolyn Steere
We were very pleased with the help at the store. Smaller selection than some other HT. But the help was very good.
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August 2023 by Sarah Aho
This location has a friendly, diverse staff and a great selection of products. My teenager loves shopping here.
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July 2023 by Guy Parker IV
Good selection, about what you'd expect from any well stocked hot topic. Helpful staff. No complaints.
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January 2023 by Chelsie Martinez Guzman
There’s an employee who’s always cashier when I’m shopping (receipts say their name is Yoshi), and is super nice and always helps me save money. Honestly makes the experience 100% better because of how patient they are and very willing to help.
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December 2022 by Stanley 1017
Small shop but great place to do some shopping
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December 2022 by Chelsie M.
There’s an employee who’s always cashier when I’m shopping (receipts say their name is Yoshi), and is super nice and always helps me save money. Honestly makes the experience 100% better because of how patient they are and very willing to help.
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December 2022 by Jesse Nicholas
I always find it exciting to come in here. You never know what you will find or who you will see. I found some semi collectible items for a friend. Stop by its worth your time.
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October 2022 by Norma Arely Montejo
Bought a mini backpack less than 2 weeks ago and the color is already coming off but they won’t exchange it because they only give you 7 days to exchange it.
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October 2022 by Accus3d S1nn3r
The one in Town East Mall is TERRIBLE now!! We went in to handle a return/price adjustment during labor day weekend and the Store manager was trash. I suggest you visit the one in the Galleria as after our bad experience customer service awarded us more credit and recommended this store.
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May 2022 by Isaiah's Nightmare
I definitely love this store with all my heart. I've been going here since I was in 5th grade and most employees are very sweet and friendly and over all have a good vibe! But I can't say that about one of the employees there. I think her name was kelby?? Her vide was very off and was very unapproachable and made me very uncomfortable. She really triggered my anxiety and I personally don't think she should be interacting with people considering she was very unapproachable. Even my little brother got the same vibe from her. She made him anxious and uncomfortable as well. It personally kinda ruined my experience. But! Everyone else was very sweet and friendly! She just doesn't seem like a good fit for customer service
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May 2022 by Douglas Hutchinson
Excellent selection of eclectic goods. Funny, offbeat, and niche gift items for geeks and freaks.
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May 2022 by Maribel Alvarado
I love hot topic but needs more room and needs more stuff
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February 2022 by Judy Pierson
Did a return from a Online Christmas order for my sons shoes that were to small and the girl who helped me was Awesome and made the exchange process so easy. Unfortunately I'm bad with names but this young worker was extremely pleasant and helpful.
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December 2021 by Annisa Weatherston
The crew that works in this store made shopping a blast. They were definitely having fun at work.
