October 2019 by Linda Morgan
All the latest trends. Very busy. But efficient checkout and friendly staff.
September 2019 by Lance Carter
Always a great selection. Awesome and helpful staff.
September 2019 by Vivian Lehman
Terrible. No buggies available during slow period (2pm). Not enough assistant's on floor. Those assistants on floor poorly trained and have no knowledge about products
September 2019 by Antonio Landeros-Ruiz
They have some good thing they have for shopping here.
August 2019 by Keerti
Wow!! Could not believe how easy the process was. I guess this is fairly new. I had an Amazon purchase that needed to be returned. Amazon process gave me the option to return at a Kohl's store. Per the instructions, I simply took my items and showed the bar code and at Kohl's Customer Service counter. She scanned, asked about the reason for return and handed me the return receipt. By the time I was home, I received email confirmation for the Amazon credit for the return. Awesome!! Thank you Kohl's and Amazon for making the return easy and simple.
August 2019 by Sharelle Maloid
One person working Amazon returns, another one working Kohl's returns. 5 stars IF the Kohl's associate was able to help get the line down a bit, she didn't have any customers. Friendly associates never the less.
August 2019 by Esteven Carrizales
Took my daughter so she could get the grand kids there school clothes so when school starts.Used my card to help her out thanks you .you need to have school supplies just a thoughtful idea.
August 2019 by Mm
Customer service / returns needs to be improved. Staff definitely needs more training
August 2019 by Clinton Kirk
I always enjoy the savings at Kohl's. The folks there aren't always the most personable folks around, but you go there for the products not the relationships right?
July 2019 by Chris Scott
Great place to just look around and see what you can find! Can get busy at times but definitely worth the look!
May 2019 by Jacqueline Johnson
This place is nice!! If a sale is on it is not hard to find it in the store!! Great deals love it
April 2019 by Thomas Schmidt
Its Kohls. Always the same. Decent sales on decent products.
April 2019 by Paul W. Conant
Can always get sale prices with good discounts, either mailed or emailed. Good service.
April 2019 by Melissa Fore
Good closeout sales as they collect all the goods from other stores!
March 2019 by Yolanda Pace
They messed up an order that I placed online. I checked for availability of the item and followed up by calling the store. When I got to the store to pick it up they informed me that the item was out of stock. When I asked why wasn't I informed, she said "we didn't have your phone number." She had just verified my phone number for my order pick up.... The item that I needed was for charity and it was the main item. She didn't offer to call the other location to fill the order or check for availability but she told me that I should call them to see if they have it.
March 2019 by Judy Bonner
I was impressed with the improvement I saw. Last few times I had visited the store was a mess! Today it was neat and clean.
March 2019 by Delilah Clark
Have some cute stuff, but there plus size section is small. The signs that they have up are placed incorrectly. It could be a nike sign, go over there expecting nike products and it's another brand.
February 2019 by Jennifer Gordon
Needs more cashiers. I dont know of it's the time of day I'm visiting the store but, I'm always waiting forever in line. I usually don't find anything clothing wise in Kohl's. Everything for plus size is too clingy or looks too old. My mom and sister have better luck finding clothes than I do.
January 2019 by Tim Reyes
Always find something here. Employees were always helpful and friendly. They definitely take pride in store appearance
December 2018 by Wandra James
Kohl"s is a wonderful store! In it's own way, it is unique with a wide array of products. I found things there I did not find at other stores. I was there to pick up a specific gift but found myself spending a couple of hours there. Now, I know where to find my new favorite items now.
September 2018 by Ashley N.
Absolutely the worst Kohls in metroplex and will not be going back. I went shopping on 8/31/18 and spent roughly $89, at that time I received $10.00 in Kohls cash which was valid thru 9/4/18 to 9/12/18. On 9/12/18 I went to redeem the $10.00 online on a sweater I wanted and the cash was showing to have been used on 9/7/18 in Yuma AZ. The problem is I live in Dallas TX and have not traveled anywhere. I called the Mesquite location that issued the coupon and asked to speak to a manager, after sitting on hold for 7 min a lady name Gayle finally answered. I told her the situation and explained that somehow my Kohls cash was stolen and able to be used in a state I wasn't even in. Gayle then said "well what do you want me to do about it?" I tried explaining to her that obviously there is a glitch somewhere in their system because my cash was stolen electronically. Gayle then proceeded to yell @ me stating it was out of her hands and I need to call corporate. She acted very annoyed that she even had to take the call and was extremely unprofessional. This is the 3rd time my Kohls cash has not been able to redeemed bc it was used elsewhere. Nobody from the store can ever give me a answer as to how its happening and I get blown off every single time. I called the Rockwall location who did NOT issue the cash but the manager Melissa was so willing to honor it bc she understood something was obviously wrong with what was issued to me. I do not understand why Gayle at the Mesquite store couldn't have been the same way and tried to make things right with the customer instead of yelling and acting annoyed to have taken the call. I will NEVER go back to that store due to her unprofessionalism and always having issues with kohls cash and items not being put in my bag that are on my receipt.
June 2018 by Diane S.
This is the closest store to me so I find myself here frequently. I also ship site to store since most things I prefer are only available online. Or I have to make a return. The return desk is great. Fast, informed and well trained. Everything is handled professionally. Most cashiers are rockin though those lines and are quick to call for back up when needed. The store is laid out well and most things are in stock. Some sections aren't as well covered by personnel as others. Some are organized ( arranged) better than others too. Overall I don't mind coming to the store. I do get great sales on many things I'm shopping for.
May 2018 by Robert T.
Should be able to check out in jewelry when lines are long. Had 3 ladies there, one said they can only check out what's in the cases. I've checked out at jewelry counter before so that's not true.
May 2018 by Roberto Guerrero
store is just to big and there is no many people to help you around, prices are okay, and variety is not really gig, yes the store is fully packed, but there is no many options.
I guess that's why many people like to go online to shop.
April 2018 by Rose Bender
I went to buy something with the coupon I received in the mail but I could not buy anything with it cause it was dated for tomorrow and they would not except it so I wound up with nothing what a waste I don't live close to a Kohls but oh well won be going there for awhile. Maybe by then they will pick up the clothes on the floor and straighten up the store some
February 2018 by L Quintanilla
I love Kohl's there is always so much to look at and much to buy. Kohl's is a great family store. The children's department always has cute items. The women's plus size section needs a little work, the men's is cool. I hope the bath and kitchen department has a little more to choose from in the near future. Jewelry and accessory department is always fun. Why go to the mall when you have Kohl's ðŸ™‚. The employees are so helpful when I'm shopping, customer service is great. Kohl's please stay forever ðŸ™ƒ
February 2018 by Katie Miller
I really hate shopping I only go to Kohl's to be honest. I always go to their clearance first because there's always amazing finds for myself or my daughter. Just the other day I had a coupon for 10 bucks they mailed me and I had bought into different on clearance pajamas for my daughter and end up only spending six bucks. There's been multiple times where I have gotten a dollar shirt on clearance. As an educator these prices are definitely what I'm looking for. Usually they're very quick to check you out and very friendly and helpful at least at this location. Most locations are too but I mostly come here.
January 2018 by Kriss L.
I used to shop here quite often but I'm starting to shop here less and less. Every time I go online to find an item in store at my location, it's never there. Using there Kiosk is a nightmare. Tried to place an order using the Kiosk and it just wouldn't take. Kohl's shipping is just way too much in my opinion. I've given up on finding shoes. Everything at my location looks like something you'd wear to a club. And now they seem to have this buy 1 get 1 all the time! What's up with that? Just give me a discount Kohl's!!! I don't need two of everything!
November 2017 by David Olive
I was trying to get help.on women Nike's I had them page and Nobody showed up so.I left and I will order them on Amazon when y'all are this busy y'all need more help
May 2017 by Sara M.
Parts of this store are a mess. Went looking for a bra and everything was mixed up and couldn't find anyone to help. Other areas are ok. Fitting rooms were also a mess. I'm only here's for the sale prices.