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January 2024 by Dwane Clanton
Diksha is really helpful. I went there to fix my phone as I am a old man and she helped me with a smile on her face. Need more peopleLike her to work. I appreciate her help.
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January 2024 by Pascual Garcia
Diksha was really helpful. Very good customer service will go again.
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January 2024 by Connie Gomez
The man that everyone is talking about in the reviews a HUGE SCAMMER, I don't see how they even continue to let him work there. He lies to get you to sign up and your thinking oh he's SEEMS so respectful and seems legit till you get the bill. He stated I'll give you the phone insurance for free the 1st month and I pull up the metro portal of course I am being billed for it, he also said he could get me 2 lines for $75.00 total lie. This man needs to sued or Metro its self to keep allowing him to work for Metro PCS. Its the same man I am sure that everyone is writing about. This store needs to be investigated. HES NOTHING BUT A HUGE LIAR
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December 2023 by Alejandra Flores
If I could give 0 stars I would add a line on November 3rd and buy a phone. The man from this store sold it to me for $170 dollars and told me that he would not raise my price. Days and he didn't change my bill, I went to another store and explained what this man had told me, the girl who helped me told me that that phone only cost 70 dollars and 27 for the activation that I didn't have because I had to pay so much, I'm very upset, I don't know why. so bad abarisiosa people. Be careful before buying in this store I hope the owner does something about it
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September 2023 by Donnaisha Newton
I was scam at this store by the guy that everyone is saying great he charged my card for thing i didn't get on he don't want give me my money back i was notified by metro care that my account was block so my card won't be charged over again I'm sorry but today I will be get the police involved i had to pay in cash for a samsung 250.00 next i payed my cell phone bill was 145.00 month was told it went up to 162.00 with in a minute of being at this store I then was told that my account was messed up really bad when all I needed was a pin change then I was told I had to pay 202.00 for what i don't know I was told the wifi box that I been having for years was not good in I need to get another one I put my train metro in this guy stole for me in act as if he was helping me I just wanted a phone pay my phone bill in a pin change I didn't want any of the other stuff he was charging me for
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September 2023 by Leyla Cruz
Way better price than any other metro store and great customer servise. Asl for db when you go there.
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September 2023 by Frank Rix
DB and his assistant were professional knowledgeable and courteous Best service in along time
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September 2023 by Bershard Fisher
Super helpful people and great customer service. Great prices. Loved it.
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September 2023 by Michael Gardner
Service was beyond awesome!!!! Friendly staff and very informative!
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September 2023 by Fabian Orozco
Just bought a phone for our daughter! Was treated with the most respect. New manager , I can’t remember his name. Had long hair! Very respectful and knowledgeable about his product. We will most likely switch from atnt to metro, the service he provided was worthy of change.
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September 2023 by Qp J
They will take your money and will not give you service
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February 2023 by Ruben Stepanian
It felt like I was at a car dealership. Repetitively I was asked how much I can afford on a phone. I found a phone that I was interested in and ask some very basic questions but unfortunately she cannot answer any of my questions so I asked to see the owners manual.
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February 2023 by Tracy P
Every time I go to this store for the free items on Tuesdays the same lady ALWAYS says they are out of the item whether it's early in the day or not. It's the same lady - EVERY TIME!
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February 2023 by Linetta Harrison
My sales rep was friendly and very helpful.
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August 2022 by Jackie Horn
I bought a new phone May 13th,It took forever to charge,My games kept moving slow and then just stop,Facebook would just stop.I took it back and she said she fixed it after about a minute and a half,It was not fixed,She made me buy a new charge cord even tho the one she sold me 3 mos ago was bad.Needless to say I won't be going there again. I went to the corporate store on Town East and they are replacing my phone.Dont go to this location.
