October 2023
I can't say enough about the person who has helped me with my kiln. The kiln is at an art center so it has been quite trying to be able to be there at just the right moment. I'm sure I sounded ridiculous in some of my terms and explanations, but they stuck with me!
September 2023
I don't know what Paragon or Texas Pottery would do without Laura Miller! She knows kilns inside and out! Laura is super efficient, responds quickly to questions and always has an answer! You will never find anyone more knowledgable and passionate about her work! Thank you Laura Miller!!! You are the BEST!!!
September 2020
I emailed Paragon customer service a kiln repair question at 5:41pm on Thanksgiving Day. I received a response at 6:37pm THE SAME DAY, yeah ON THANKSGIVING. They told me what product was best to repair my broken fiber kiln walls and where to easily locate it. I defy anyone else o find better customer service than that.
